Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #94859
    mindfulsami
    Participant

    Hi!
    A while back someone from the Catch Themes support team had emailed me a code that put a white box around the comments that worked with the comment plugin Disqus.
    I no longer have access to that email and I need the code again!

    The white box has disappeared, and can no longer see the comments well as it blends with the background.

    This is NOT a Disqus plugin issue, its a theme ordeal.
    Does anyone know the code I can put into my html to fix this problem?
    If it’s not fixed I’m unsure if I’ll be able to keep the theme.

    See example here in my blog: http://bemindfulyourecreative.com/lifestyle/mindfulmornings/

    #94888
    Mahesh
    Keymaster

    @mindfulsami: This can be fixed with Custom CSS. Go to Dashboard=> Appearance=> Customize=> Theme Options=> Custom CSS box and add the following CSS:

    #disqus_thread {
        background-color: #fff;
        padding: 10px;
    }

    Regards,
    Mahesh

    #94969
    mindfulsami
    Participant

    Thank you so much for responding.

    It however did not fix the problem. Take a look here: http://bemindfulyourecreative.com/lifestyle/mindfulmornings/

    #94988
    Mahesh
    Keymaster

    @mindfulsami: Have you removed the CSS code from your site already? I didn’t find the code anywhere. Please try the following and check if this solves the issue.

    #disqus_thread {
        background-color: #fff !important;
        padding: 10px !important;
    }

    Regards,
    Mahesh

    #95043
    mindfulsami
    Participant

    Hi there. No I haven’t removed it yet. I put it exactly where your directions say to. I tried the new code and still nothing. Should I maybe put it somewhere else in the editor? I’m almost positive that’s where the Catch Themes team had me put it but I can’t recall exactly where, it was last year.
    I’m also thinking maybe another plugin is clashing with it, but I can’t no for sure until I try to put the code in the editor.
    This is so sad, I love this theme but I might need to find a different one.
    You have been very helpful thank you so much! I’m so buying you a coffee, what’s your paypal?

    #95105
    Mahesh
    Keymaster

    @mindfulsami: Sorry for the late reply. I did check the by installing the plugin in our server and found that there has been a small bug in Custom CSS of the theme. This has been fixed and we’ll be releasing the update soon. So your issue will be fixed in the next update.
    Sorry for the trouble. And thank you very much for the consideration.

    Regards,
    Mahesh

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘White Comment Box Code Needed’ is closed to new replies.