Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 21, 2020 at 7:19 am #268570
    miss lorraine
    Participant

    Its not showing on desktop or mobile, what could be the issue? It’s just black.

    https://mistresslorraine.com

    December 21, 2020 at 11:23 pm #268618
    Skandha
    Participant

    @miss-lorraine: Hello there,
    There seem to be due to one of the plugins you are using. Can you please try deactivating all the plugins and check if the Header Video appears?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    December 28, 2020 at 6:51 pm #269195
    miss lorraine
    Participant

    Hi I disabled all my plugins, but I still have the issue

    January 4, 2021 at 7:21 am #269792
    Skandha
    Participant

    @miss-lorraine: Hello there,
    I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

    January 17, 2021 at 5:57 pm #271245
    miss lorraine
    Participant

    Thank you for getting back to me. How can I give you access to my website?

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Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Video has stopped on my website’ is closed to new replies.