Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • May 8, 2021 at 11:46 pm #281607
    Michael Atkinson
    Participant

    Hello – when I click the link provided in my WP dashboard to enter a license key, I get a message saying “Sorry you are not allowed to access that page”
    What could be causing this problem?
    Thank you!

    May 9, 2021 at 10:37 pm #281643
    tikaram
    Participant

    Hello,
    Can you please check again and let me know if the issue still persist or not? I checked the theme at my end but I couldn’t find any such issues.

    Regards,
    Tikaram

    May 24, 2021 at 10:37 am #282866
    Anders Sjöberg
    Participant

    Dear Tikaram,

    I have the same issue. Can’t update.

    Regards,
    Viryabodhi

    May 26, 2021 at 2:07 am #283025
    tikaram
    Participant

    @viryabodhi: Do you have active subscription of the theme ? Please let me know so that I can help you resolve the issue.

    Regards,
    Tikaram

    May 26, 2021 at 4:45 am #283032
    Anders Sjöberg
    Participant

    Yes, indeed I do. Since 19 March 2021.
    Do you need a show of receipt?

    best wishes,
    Anders

    May 31, 2021 at 3:44 am #283432
    tikaram
    Participant

    @viryabodhi: I will contact you shortly by email.

    Regards,
    Tikaram

    May 31, 2021 at 4:05 am #283433
    Anders Sjöberg
    Participant

    Thank you. I look forward to that.

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Unable to update to current version’ is closed to new replies.