Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 21, 2014 at 12:54 am #26599
    Dirk
    Member

    If I try to change the logo through appearance -> Theme options -> header options, I always receive the warning: “Image could not be processed. Please go back and try again.” How can I solve this problem?

    April 21, 2014 at 1:32 am #26612
    Sakin
    Keymaster

    @Dirk: Can you check your image file type http://en.support.wordpress.com/accepted-filetypes/. If this is fine then you need to make sure “Your server has php(5)-gd installed.”. For this you need to contact your Hosting Sever Support.

    April 21, 2014 at 1:41 am #26616
    Dirk
    Member

    Thank you for your reply. It’s a .png, so it shouldn’t be a problem. I’ll contact my hosting server support.

    April 21, 2014 at 1:52 am #26619
    Sakin
    Keymaster

    @Dirk: If the problem only in that area for upload or all area. Like Media Uploader, Page/post editor add media.

    April 21, 2014 at 2:04 am #26623
    Dirk
    Member

    I have similar problems with uploading media files, plugins or the theme, but I can resolve those problems by using ftp or the wordpress plugin add from server

    April 21, 2014 at 2:12 am #26624
    Sakin
    Keymaster

    @Dirk: Ok then yes you have server issues php(5)-gd

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Viewing 6 posts - 1 through 6 (of 6 total)
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