[mattfini]

When I view my site on mobile, the first two tile images don’t display. They collapse into a vertical view, but the top two just show up as a white space. Blank white spaces. Sometimes when I refresh the page, they will appear, but it is infrequent.

The same thing happens when I view my shop page on mobile. The first two products do not display.

https://mattserafini.com/

https://mattserafini.com/shop/

[Skandha]

@mattfini: Hello there,

I checked your site on my mobile phone and the all the images seems to be showing up fine. Can you please attach the screenshot of the issue at your end? Also please try checking on other mobile devices if the issue appears those devices as well.

Kind Regards,
Skandha

[mattfini]

Hi @skandha, nice to hear from you again. You’ve been helping me since I switched over to Fotografie several years ago. Thanks for all your assistance.

I’ve attached some screenshots. I’ve been able to reproduce this issue on two different iPhone 13s and one iPhone XR.

Please note: sometimes the page will load okay, sometimes it will not. However, even when the pages load okay, simply clicking refresh will then produce the error on both pages.

Homepage mobile view

Homepage mobile scrolled further down

Store view

Thanks!

[Skandha]

@mattfini: Hello there,

This maybe due to a plugin that you are using. Can you try deactivating the Jetpack plugin and then check if the images show up as blank spaces?

Let me know if the issue persists!
Kind Regards,
Skandha

[mattfini]

I don’t think it’s possible to deactivate Jetpack anymore, it doesn’t give me that option on the Plugin menu.

I can, however, deactivate individual modules inside of Jetpack. Are there certain ones I should try deactivating? (there’s a lot of them).

[Skandha]

@mattfini: Hello there,

Can you try deactivating the Lazy Images module?

Let me know if the issue persists!
Kind Regards,
Skandha

[mattfini]

That seems to have corrected the issue! Thanks so much, as always!

[Skandha]

@mattfini: Glad I could help. Let me know if you come across any more issues. Have a great weekend! 🙂

Kind Regards,
Skandha

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