[beatmaniaNZ]

Hi Team 🙁

I’ve just purchased your theme, but didn’t notice that it has broke the forums while using the free version.

The theme appears to have changed the page format of the Forums page to posts, so the forum API doesn’t load (well, this is my take on the situation, but I’m no pro!)
I have had bit of a fiddle around but i’m just totally damn stuck.

A little help please?

[beatmaniaNZ]

Just want to leave this here “Get Instant support from our experts” and wonder why i’ve been waiting <12 hours?

[beatmaniaNZ]

48 Hours wait time now for what is claimed to be “instant” support.
Meanwhile my website has no forums whatsoever no thanks to this theme.

[beatmaniaNZ]

I would like to apologize for my attitude in regards to this serious Issue I am experiencing.
I had no idea that your support is based in the Nepal area.

I also completely understand and know what you’re going through. Here in Christchurch, New Zealand we had a number of serious quakes and only 151 lives lost, which pales in comparison to your losses.

Keep your chin up, the world will help you.

Stay strong!

[Sakin]

@beatmaniaNZ: Sorry for the late reply as we are still in state of emergency due to massive earthquake in Nepal. Internet, electricity is not reliable. So, I am trying to support as much as I can. We already lost more then 5 thousands live and the number is going up and up.

About your site, can you send me your site URL and explain the issue. We haven’t change any API and I am confused on what aspect it’s not working. If you are working on Plugin that it might be plugin issue.

[beatmaniaNZ]

Honestly man, just close this thread. I can wait.
I’ve been through what you’re going through. There are at least 100 other things that are more important to do first.

[Sakin]

@beatmaniaNZ: Thanks for understanding. I am trying to manage site support and also support my community. Thank you again for closing this issue.

[Author]

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