Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • May 9, 2020 at 5:24 am #246090
    kwek3net
    Participant

    Hi Sir / Madam:

    I experienced the above-mentioned problem in the desktop browsers only.
    The Search Tool works in Mobile browsers.
    my url is at https://goldspark8.com

    I checked with my domain host and their reply was:
    QUOTE the error displayed in the Chrome console:

    Uncaught ReferenceError: screenReaderText is not defined
    at s (ha9vg.js:45)
    at ha9vg.js:45
    at ha9vg.js:45

    I recommend you to check this with your developer and if there is anything we should adjust on the server end let us know and we will assist you right away. UNQUOTE

    Please advise how to fix it.
    Thanks.

    May 9, 2020 at 6:47 am #246108
    Skandha
    Participant

    @kwek3net: Hello there,
    I checked for the issue at my end and the search function was working fine on Chrome Browser. Can you please let me know the version of the theme you are using?

    Kind Regards,
    Skandha

    May 17, 2020 at 8:04 am #246923
    kwek3net
    Participant

    Hi Skandha :

    The info is as below:

    Theme Name: Clean Blocks
    Theme URI: https://catchthemes.com/themes/clean-blocks/
    Author: Catch Themes
    Author URI: https://catchthemes.com/

    Version: 1.1.6
    License: GNU General Public License v3 or later
    License URI: http://www.gnu.org/licenses/gpl-3.0.html

    I am very thankful for your prompt response, thank you again.

    Regards
    Kwek

    May 17, 2020 at 8:15 am #246946
    Skandha
    Participant

    @kwek3net: Hello Kwek,
    I think this is happening due to one of the plugins you are using, I think a cache plugin. Can you try deactivating all your plugins and check if the search functions works?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    May 18, 2020 at 4:32 am #247018
    kwek3net
    Participant

    HI Skandha:

    I tried to switch off the WP Fastest Cache and yes, it did resolve the issue.

    But I need that to work as I tested several cache plugin and this yields the best results with all other plugins I am using.

    So what to do now? Are there any settings in WP Fastest Cache to be tweaked?

    THanks
    Kwek

    May 18, 2020 at 4:47 am #247019
    Skandha
    Participant

    @kwek3net: Hello Kwek,
    It seem to be happening due to one of the option in WP Fastest Cache. Can you try unchecking the option in WP Fastest Cache plugin option to see which option is causing the issue?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    May 21, 2020 at 6:01 am #247401
    kwek3net
    Participant

    Hi Skandha:

    I finally identified the item to uncheck in WPFC before it worked.
    Everything is fine now, thanks.

    Regards
    Kwek

    May 21, 2020 at 8:37 am #247405
    Skandha
    Participant

    @kwek3net: Hello Kwek, I hope I was able to help you solve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/clean-blocks/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

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