Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #342470
    biagio
    Participant

    Hi there

    can you add a social Icon for Whatsapp Messenger?

    Thanks and Regards
    Biagio

    #342471
    sujeet
    Keymaster

    Hello @biagio,

    Soon you will receive a theme update. You can then update and try adding Whatsapp icon.

    Regards,
    Sujeet

    #342479
    biagio
    Participant

    Hi Sujeet

    i have updated to v 3.9 but the new Social icons are not available under “Catch Web Tools -> Social Icons”.
    Is there something i have missed?

    Thanks, Biagio

    #342480
    sujeet
    Keymaster

    Hello @biagio,

    Since you didn’t mention that the icon needs to be updated in Catch Web Tools, So we added that in the theme itself.

    We will get back to you soon on this after we are ready for the plugin update. Please stay with us. Thank you.

    Regards,
    Sujeet

    #342481
    biagio
    Participant

    Hi Sujeet

    i’m sorry for that and yes i use the Social Widget from the Theme.

    What other options do i have to add social icons in the Footer Section?

    Regards, Biagio

    #342486
    sujeet
    Keymaster

    Hello @biagio,

    Yes the theme itself has the options to add social icons in footer and header. For that please go to Dashboard => Menu and check the screenshots below for more settings.

    social-icons

    whats-app

    Please let me know if you have any confusion. Thank you.

    Regards,
    Sujeet

    #342490
    biagio
    Participant

    Hi Sujeet

    got it, but how can i display the Social Icon instead of the Link Text?

    Regards, Biagio

    #342491
    sujeet
    Keymaster

    Hello Biagio,

    Did you try adding those social icons and check in front side? It looks something like this (check screenshot).

    header-social

    header-footer-and-above-footer

    Just try to add the social links like I showed in above message and icons will appear automatically in front side.

    If you check:
    1. Header Social Menu => It will show in the header of the website along with navigation.
    2. Social Menu Above Footer => It will show Just above the footer.
    3. Footer Social Menu => It will show in the footer of the website.

    Let me know if this helped. Thank you.

    Regards,
    Sujeet

    #342493
    biagio
    Participant

    Hi Sujeet

    i only got boxes with an X but no icons.

     

    #342494
    biagio
    Participant

    oh sorry i did something wrong, ist works.

    but it would be cool to have this options also in the Widget.

    Regards, Biagio

    #342495
    biagio
    Participant

    Sorry but the Whatsapp icon doesn not work.

    What is the trigger to get the Icon, URL or Text?

    #342501
    sujeet
    Keymaster

    Hello Biagio,

    As for What’s App icon, you have to set url to ‘https://wa.me/your-number’. As you can also see in the screenshots that I sent you previously.

    If you still face issue, then please share your webite url and screenshots of the setting for what’s app icon.

    And we will be updating our Catch Web Tools plugin very soon. Stay with us. Thank you.

    Regards,
    Sujeet

    #342504
    biagio
    Participant

    Hi Sujeet

    I see, my URL is https://whatsapp.com/xxxx and therefore the Icon will not be used.

    if you have planned to extent the Social Widget, i will wait for that update.

    Thanks Biagio

    #342505
    sujeet
    Keymaster

    Hello @biagio,

    You just need to add your what’s app phone number to the url => https://wa.me/(number). You don’t have to create any separate url for this. Follow the process:

    1. Add a custom links to menu
    2. Put url => https://wa.me/00000000000 (Include the country code, but omit plus signs, dashes, spaces, or leading zeros).
    3. Type link text = What’s App
    4. Click on add to menu
    5. And save menu

    Then it will show What’s App icon and once you click on it, it will redirect to what’s app. Please try, I think you missed something.

    wats

    And yes, you can surely wait for plugin update. You will be notified once we send you an update for social widget.

    Thank you

    Regards,
    Sujeet

    #342507
    sujeet
    Keymaster

    Hello @biagio,

    Please update the theme so that you will be able to add what’s app number with the URL like: https://whatsapp.com/xxxx. We have updated it as well. Thank you

    Regards,
    Sujeet

    #342508
    biagio
    Participant

    hi Sujeet

    i am not talking about a phone number uRL, i want to share a Whatsapp-Channel.
    But now it is clear for me how it works.

    Actually there is no update available for the Theme, still 3.9

    Regards, Biagio

    #342509
    sujeet
    Keymaster

    Hello @biagio,

    Soon you will receive an update for Catch Web Tool. Thank you for your patience.

    Regards,
    Sujeet

    #342536
    biagio
    Participant

    Hi Sujeet

    thanks for the Update of the Social widget. Since the update, E-Mail icon will not appear on the Website. If i use only the E-Mail-Address, it adds a https:// in front of it. I tried also with mailto:[email protected] but the icon is also not showed on the Site.

    Can you explain how to add the Mail-Icon?

    Thanks, Biagio

    #342537
    sujeet
    Keymaster

    Hello @biagio,

    Thank you for bringing this issue to our attention. You will receive a new update on plugin shortly. Once you update the theme, the issue should be resolved. Thank you again.

    Regards,
    Sujeet

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