[uoft]

We have a website http://www.chem.utoronto.ca/wp/wilsonlab/

The mobile menu is not working when I click on it nothing happen. The main >990px menu is fine. Please help?

[Mahesh]

Hi @uoft,

I checked your site and both the mobile menu and desktop menu is working fine. Didn’t find any issue. Let me know if any problem.

Regards,
Mahesh

[uoft]

Thanks for checking it out. I deactivate each plugin and found out the Nivo slider was conflicting the menu. I deleted this plugin and it works!

[Mahesh]

Hi @uoft,

Glad to know your issue has been fixed.
Have a nice day!

Regards,
Mahesh

[yurisa2]

Hi, I’m having the same issue on http://www.sa2.com.br/vickysr
But I have only 3 plugins (Jetpack, Akismet, Yoast SEO). and de-activated it all and my menu didn’t show…

Any idea?

[Mahesh]

Hi @yurisa2,

Seems you have customized the theme and changed the core files which may have caused the problem. It is recommended that you use child theme for customization, you can find more details on creating child theme HERE. I suggest you to install the fresh copy of the theme and check if the problem persists.

Regards,
Mahesh

[robertl]

Did a random test of visiting my site tuanzbuild.tuanz.org.nz on both my iPpone 5 and 5s and iPad mini. iPhone 5 and 5s mobile menu does not work when viewing in portrait, but in landscape works fine for some reason. Have cleared cache and browsing data, issue still persists.

Mobile menu on iPad mini works fine on both orientations.

1 mutual problem with my FB app widget and the Twitter follow button is that it moves it self to the left a bit on the home page as you can see here: https://www.dropbox.com/s/fsql4bcxytet0x5/Photo%20Apr%2025%2C%2011%2004%2039%20PM.png?dl=0 (this is only on landscape orientation on both my iPhones 5 and 5s and my iPad mini)

Any suggested css code that could help this?

Thanks,
Rob

[Mahesh]

@robertl: Mobile menu does not work when viewing in portrait: This is because of the mailchimp-top-bar. The z-index of the mailchimp-top-bar is set to higher value which puts the menu button behind and makes it un-clickable.
This is the themes default design. In devices with width less than 991px, both sidebar and main container width is set to 100% that is why it is occurring.

Regards,
Mahesh

[robertl]

You’re a genius! Thanks so much Mahesh.

I’m not sure if this issue is related or not but on my iPad, everything displays fine with the featured slider and partial description in each slide. But on my iPhone 5, it doesn’t show the description (highlighted in the red here): http://prntscr.com/awxj2h

Do you know if this is related or could there be a CSS fix for it?

Thanks,
Rob

[Mahesh]

@robertl: It is because in mobile devices, the description is hidden and only post’s title are shown. But in one of the post in the slider, you have empty title so there was nothing to display. But on the other one, you can see the title 2020 Vision.

Regards,
Mahesh

[Jimmy]

What the issue if menu is not working on Mobile? For example – http://www.plumberlosgatos.com/

[Mahesh]

@jimmy: Which theme are you using? This forum is only for themes and plugins by Catch Themes.

Regards,
Mahesh

[Jimmy]

We have used ‘themeforest blue collar handyman’ theme. Please let us know if you can help on this issue.

[Mahesh]

@jimmy: Please contact the “themeforest blue collar handyman”‘s theme support. We provide support for Catch Themes’s themes and plugins only.
Hope you understand.

Regards,
Mahesh

[aleksa992]

Hello I found this website and I hope so you guys can help me, my website is http://www.ukikomerc.com and my ,,open menu,, is not working in mobile view I try to deactivate plugins but still not working PLEASE HELP.

[Mahesh]

@aleksa992: This is support forum for Catch Themes only, we only provide support for themes and plugins by Catch Themes. Please contact your theme support.

Regards,
Mahesh

[websbro]

I have a kind of same problem , my website menu links are not clicking on small screens.
will you please help me in resolving this.
websbro.com

[Mahesh]

@websbro: This is support forum for Catch Themes only, we only provide support for themes and plugins by Catch Themes. Please contact your theme support.

Regards,
Mahesh

[jessi22]

Struggling major with this same issue. My website is http://www.crystalclearremedies.com

Help!

[Mahesh]

@jessi22: This is support forum for Catch Themes only, we only provide support for themes and plugins by Catch Themes. Please contact your theme support.

Regards,
Mahesh

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