Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 2, 2022 at 3:36 pm #302548
    bieber81
    Participant

    I purchased today the Pro version of Catch Theme Evolution.
    I am actually on the Free version.
    First of all, I don’t find the Catch Evolution zip File in the download.
    Secondly, when I try to download the Pro version of the Theme on WordPress, I only find a file called really-simple.ssl. When I download it, I have an error message from WordPress that says that there is no style.css fils and the the installation didn’t work properly.
    I also don’t have any field to add the Pro Licence Key in the Free version.
    How can I update to the Pro version ?

    April 3, 2022 at 12:43 am #302567
    Skandha
    Participant

    @bieber81: Hello there,

    Are you not able to download the .zip from your Catch Themes My Account Page?

    You will need to download the theme .zip. Then,

    Go to => Dashboard => Appearance => Themes => Add New => Upload Theme => Browser and Selec the theme .zip and Install and Activate the theme.

    Then, To activate the license key
    Go to => Appearance => About Theme => License Tab => Enter your License Key => Save Changes => Activate License.

    Let me know if you still have any issues installing the theme and activating the license key.
    Kind Regards,
    Skandha

    April 5, 2022 at 12:59 pm #302727
    bieber81
    Participant

    Hello,

    The problem is there is not .zip file in the download I received so how can I do?

    April 6, 2022 at 2:53 am #302762
    Skandha
    Participant

    @bieber81: Hello there,

    Our team will get back to you through email. Please let me know if the issue persists!

    Kind Regards,
    Skandha

    April 6, 2022 at 3:24 am #302763
    Skandha
    Participant

    @bieber81: Hello there,

    I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

    July 23, 2022 at 3:15 am #308086
    Cyril
    Participant

    Hey,

    why can’t I create a new topic in this forum ?
    <div class=”bbp-template-notice error” tabindex=”-1″ role=”alert”>

    • Error: Your topic cannot be created at this time.

    </div>

    July 23, 2022 at 7:31 am #308089
    Sakin
    Keymaster

    Hi Cyril,

    This error message is generated when you try to post the banned words on the forum. So, we will contact you soon.
    You can check the update instructions at https://catchthemes.com/frequently-asked-questions/#question-installation-how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme

    Regards,
    Sakin

     

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Problem for updating from Catch Evolution Free version to Pro version’ is closed to new replies.