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  • October 13, 2021 at 7:19 pm #292308
    James May
    Participant

    I brought the pro version and I was able to download the file. however, when I try and install I get the following message. I have looked on YouTube and the support page to no avail. can you please help

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

    October 13, 2021 at 11:06 pm #292311
    Skandha
    Participant

    @jmay962gmail-com: Hello there,
    Can you please clarify if you are trying to install a theme or a plugin?

    Kind Regards,
    Skandha

    October 14, 2021 at 9:13 pm #292364
    James May
    Participant

    Good Evening,

    It would be a theme.

    Thanks

    October 14, 2021 at 9:28 pm #292365
    James May
    Participant

    I figured it out, sorry was operator error. Thanks for getting back to me so swiftly.

    JT

    October 14, 2021 at 10:02 pm #292371
    Skandha
    Participant

    @jmay962gmail-com: Glad you figured it out. Have a good day! 🙂

    Kind Regards,
    Skandha

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Viewing 5 posts - 1 through 5 (of 5 total)
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