[Edwin]

Hello, is it possible to move the list (table of contents) flush with the left margin? On mobile it indents and puts it in the middle of the page so it looks awkward.  For example, see this post here: https://iglobal.net/2021/07/20/st-kitts-tax-residency/ scroll down the page and you will see the list. For mobile, I want it to be against the left margin or at least closer to it. It is too far across the page. Can you assist?

Also, your website is moving extremely slow, it takes one or two minutes for each page to down load. Follow up replies by email is also not functioning, it has been like this for over a year.

Thank you – Edwin

[Pratik]

Hi,

You are using no-sidebar option in Appearance-> Customize-> Theme Options-> Layout Options-> Sidebar Layout Options

Here, Select No Sidabar, Full Width

Our website is working fine in our end. Please check in a different system/device.

 

[Edwin]

The log in delay for catchthemes is in firefox. I prefer not to use chrome.

The no sidebar full width option does not resolve the issue, indent still exists on all devices not only mobile. Regardless, I do not want to use the full width option as it distorts content in my pages and posts. Don’t you have some simple css that you can send to resolve the issue in mobile?

[Edwin]

Even in chrome it is really slow. Plus, your email notifications are still not working. This is needed for support updates, but also theme updates as notifications for catch themes does not work anymore in wordpress. As a result, I was just now made aware of the 4.5 version release.

[Pratik]

Hi,

Apologies you are having issues with our site and theme.

Email notifications are working fine as I am getting emails. Can you check your spam once?

For theme update notifications, we will check. Theme updates are only viewable in WordPress dashboard. They are not sent to email.

For your main issue, I misunderstood. Please add this code in Appearance-> Customize-> Additional CSS box:

@media screen and (max-width: 900px) {
.entry-content li {
margin: 0px;
}
}
You can increase the size of 0px if you want to increase space from left.

Let me know if this is what you wanted.

[Edwin]

Thank you for the fast reply. It adjusted the margin in mobile and looks very good now.

However, I would also like to adjust in desktop/laptop. Will you kindly send the code for that also?

Regarding WP updates, dashboard updates are no longer functioning for Adventurous Pro. I only know about it because I logged into my account today.

Email notifications have not worked for a long time, it has been about two years already.

[Pratik]

For your main issue, please check this: https://pastebin.com/fJ5RVQWA

Here I have added codes for desktop and mobile separated by comments.

Regarding WP updates, dashboard updates are no longer functioning for Adventurous Pro. I only know about it because I logged into my account today.

Email notifications have not worked for a long time, it has been about two years already.

We have never sent theme update notifications to emails. Maybe your WordPress site sent you emails that an update might be ready. For that, you will need to check in your site. One thing you can check is if you have added license in Appearance-> About Theme-> License Tab.

Make sure you have added key here, saved and then activated the key to get automatic updates. Your license key should be in your My Account Page.

If its something else please let me know and I will try to resolve it.

 

 

 

[Edwin]

Hello, I cannot post a reply.

[Edwin]

Previously, dashboard updates worked. They no longer work and I do not receive any notifications by email or otherwise. I updated the license so hopefully that will fix it.

[Edwin]

In regards to email verification, I am referring to your website. I no longer receive notifications, for example when you post your reply I will not receive the notification although I have requested it. It has been like this for about 2 years already. My email address is updated in my account, it is the same.

[Edwin]

Your website will not let me post a reply with a link.

[Edwin]

Anyway, I have another request. I noticed that some of my image captions are displaying in different colors. You can see the color difference here in the first image. Can you kindly send CSS so I can adjust the font color site wide? I have already tried some css I found here such as this:

.wp-block-image figcaption {
color: #008080 !important;
}

but it does not work on my website.

Thank you!

 

 

[Edwin]

I logged in to my VPN and used a US server location. Apparently your website works for me now. You obvious have your security controls set way too high for customers located in SE Asia. Can you adjust this please?

[Edwin]

This is the reply I have been trying to post for the last 45 minutes:

Previously, dashboard updates worked. They no longer work and I do not receive any notifications by email or otherwise. I updated the license so hopefully that will fix it.

In regards to email verification, I am referring to your website. I no longer receive notifications, for example when you post your reply I will not receive the notification although I have requested it. It has been like this for about 2 years already. My email address is updated in my account, it is the same.

Also, even in chrome browser your website moves very slow after I am logged in, see screenshot here. It says waiting for “paypal.com” every time I click a link it takes 30-60 seconds for the page to finally download.  In mozilla, it is much worse.

Anyway, I have another request. I noticed that some of my image captions are displaying in different colors. You can see the color difference here in the first image. Can you kindly send CSS so I can adjust the font color site wide? I have already tried some css I found here such as this:

.wp-block-image figcaption {
color: #008080 !important;
}

but it does not work on my website.

Thank you!

[Skandha]

@mmhgloba: Hello there,

Can you please let me know which image captions you are referring to your site?

Also we are checking if there is any issues with the follow up replied via email. I will update you soon.

Kind Regards,

Skandha

[Edwin]

Hi Skandha,

I cannot post a reply here with links. Your new CAPTCHA system is blocking me. Even when I log into the VPN it blocks me.

 

[Edwin]

Also, the site header jumps when when the browser refresh button is pressed. Please send CSS to fix this.

[Edwin]

BTW – your email notifications still do not work and your new CAPTCHA system makes the forum practically unworkable. I cannot post any images or links to images. This is causing problems.

[Edwin]

It is the caption below the images in a blog post. Do you understand? I want to change the color.

[Skandha]

@mmhgloba: Hello there,

Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

.n2-ss-text {
color: #f23456 !important;
}

You can change the color according to your choice.

Regarding the email notification issue. Can you check if the mail went to your spam?
We will also check your inability to post links in the support forum.

Let me know if this works out!
Kind Regards,
Skandha

[Author]

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