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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • June 8, 2018 at 1:42 pm #147453
    Matt
    Participant

    Is the mobile theme responsive or is it using the same theme as the desktop. I seem to be having a few issues when I check the mobile site and a fellow colleague asked if it was a responsive mobile theme or if I was using the desktop theme on mobile. I of course have no idea hahaha. So if there is a responsive mobile theme, is automatically activated or are there steps I need to take to ensure the theme Will properly adapt the site display to match that of the mobile device.
    Thanks

    June 10, 2018 at 1:13 am #147492
    Skandha
    Participant

    @mhutabarat: All our themes are responsive and show up well on all kinds of devices. Please let me know what issues you are facing.

    Kind Regards,
    Skandha

    June 11, 2018 at 10:36 am #147536
    Matt
    Participant

    The issue is on my registration page. The CAPTCHA box overflows beyond the table/form causing the page to expand on mobile. I have contacted the plugin support (paid) and have found no issue on their side as they say they have tested it after my support question and they say it works fine. Is there anything that would cause only the CAPTCHA box to not be responsive?

    June 12, 2018 at 2:43 am #147570
    Skandha
    Participant

    @mhutabarat: Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    June 12, 2018 at 8:33 am #147591
    Matt
    Participant

    @skandha

    https://matthutabarat.com/join-us/registration/

    June 13, 2018 at 2:19 am #147621
    Skandha
    Participant

    @mhutabarat: You seem to have disabled right click on your site. Please enable it so that I can look into the issue.

    Kind Regards,
    Skandha

    June 13, 2018 at 12:25 pm #147656
    Matt
    Participant

    @skandha I have temporarily disabled the right click protection for you

    June 15, 2018 at 4:33 am #147768
    Skandha
    Participant

    @mhutabarat: Captcha is not generated by the theme and is generated by third party so this being not responsive is not a theme related issue. Also you seem have used tables which does not help responsiveness.

    I see that you have used two empty <td> in the last two rows. What you can do is give those two <td> a class and hide those <td> in mobile view using CSS Code. This should help the form look better in mobile view.

    Let me know if this solves the issue.
    Kind Regards,
    Skandha

    June 19, 2018 at 7:18 am #147956
    Matt
    Participant

    @skandha the issue was resolved by the plug in author by sending me an update that eliminated the table in the CAPTCHA section.
    Thanks!

    June 19, 2018 at 7:19 am #147957
    Skandha
    Participant

    @mhutabarat: Glad the issue is resolved. Have a good day! 🙂

    Kind Regards,
    Skandha

    June 29, 2018 at 10:45 am #148616
    visionvogue
    Participant

    my site looks great on pc but when i check it on my mobile it is the same and the mobile version doesnt seem to load?

    July 2, 2018 at 1:46 am #148651
    Skandha
    Participant

    @visionvogue: Please post in your site URL so that I can look in to the issue.

    Kind Regards,
    Skandha

    September 24, 2018 at 11:51 am #154843
    Anonymous
    Inactive

    I did not have this problem

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Viewing 13 posts - 1 through 13 (of 13 total)
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