- This topic has 14 replies, 4 voices, and was last updated 3 years, 6 months ago by
Arjan.
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February 5, 2021 at 4:12 pm #273232
Arjan
ParticipantHi!
I’m Arjan and I’m using the Zubin Pro theme and in the topright corner of the webpage I built there should be two icons for the menu (the three lines) and search (the looking glass), but they don’t show and all I see is a square. The same goes for the ‘move up’ button that appears after scrolling down – that one is also just a square.
Is this a known issue and can anyone help me in solving it?
Thanks!
February 5, 2021 at 11:44 pm #273268Skandha
Participant@arjan: Hello Arjan,
Can you please post in your site URL so that I can look into the issue?Kind Regards,
SkandhaFebruary 19, 2021 at 6:24 am #274581Dainesatelier
ParticipantHi, I am also expecting this issue where the menu won’t work on Zubin Pro.
This is on Mobile and Tablet.My web address is wwww.dainesatelier.com
February 19, 2021 at 9:45 am #274585Arjan
Participant@skandha Hi! Thanks for your reply!
The address is: https://janvandenbergstraat74.nl
As you’ll probably see in the topright corner; there’s just an empty square there instead of the menu-icon …
February 20, 2021 at 12:59 am #274658Skandha
Participant@arjan @dainesatelier: Hello there,
This seems to be due to the Elementor Plugin you are using. Try deactivating the plugin and check if the icons appear.Let me know if the issue persist!
Kind Regards,
SkandhaFebruary 20, 2021 at 8:37 am #274677Dainesatelier
ParticipantHi Skandha,
Thank you for getting back so quickly!
I’ve deactivated the plug-in and the icon now appears.
However if I click on the menu it won’t open 🙁any advice on what to do?
Evie
February 20, 2021 at 9:39 am #274680Skandha
Participant@dainesatelier: Hello Evie,
I checked your site on my phone and the menu seems to be opening fine. Can you let me know on which device you are having this issue? Also try checking the issue on other mobile phone.Kind Regards,
SkandhaFebruary 20, 2021 at 2:32 pm #274701Dainesatelier
ParticipantHi! I’m using an iPhone. I’ve had the feedback from a fair few people.
EvieFebruary 20, 2021 at 2:44 pm #274708Sakin
Keymaster@dainesatelier: I see that you have the “Elementor” plugin and it is loading old Font Awesome CSS “Font Awesome 4.7.0” and Zubin Pro is using “Font Awesome 5.13.0”. So, until the Elementor plugin update the Font Awesome CSS, you need to add the following CSS in “Appearance => Customize => Additional CSS”
.menu-toggle:before, .menu-toggle.selected:before, .comment-reply-title small a:before, .search-toggle:before, .search-submit:before, #scrollup:before { font-family: "FontAwesome"; }
February 20, 2021 at 3:04 pm #274709Dainesatelier
ParticipantHi Sakin!
Have done this, but now the menu icon has disappeared again
Evie
February 20, 2021 at 3:11 pm #274710Sakin
KeymasterHi Evie,
I don’t see the CSS that I gave you on your site. Can you let me know once it’s added on your site and then I will debug it.
Regards,
SakinFebruary 20, 2021 at 3:14 pm #274711Dainesatelier
ParticipantHi again,
It’s appearing on my additional CSS section and is saved
Evie
February 20, 2021 at 3:20 pm #274712Sakin
KeymasterHi Evie,
Sorry, I was looking at a different site from Arjan.
Your site should work without the CSS. Can you remove the CSS I have you and let me know it. I will check in iPhone.
Regards,
SakinFebruary 20, 2021 at 3:35 pm #274715Sakin
KeymasterIt’s working on both the iPhones I tested from.
iPhone 11 Pro MAx: https://catchthemes.com/wp-content/uploads/2021/02/iPhone-11-pro-max.png
iPhone X: https://catchthemes.com/wp-content/uploads/2021/02/iPhonex.pngFebruary 21, 2021 at 7:18 am #274750Arjan
ParticipantThis is great, thanks so much for your help @sakin. The custom CSS solved the problem!
Case closed 🙂
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