Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 3, 2020 at 6:57 pm #267201
    Achim Rosier
    Participant

    I think there is something wrong with my account.
    I created a new account a few days ago and I haven’t received any emails yet.
    I have not received a confirmation of my account. Today I also bought a theme and I did not receive a confirmation by email about the purchase.
    Can you check my account please?

    Thanks
    Achim

    PS. the “Notify me of follow-up replies via email” doesn’t work for me either

    December 4, 2020 at 1:22 am #267219
    Skandha
    Participant

    @achim-rosier: Hello Achim,
    Can you please try checking your spam as well? Sometimes the emails end up on the spam folder.

    Kind Regards,
    Skandha

    December 4, 2020 at 2:02 am #267221
    Achim Rosier
    Participant

    Hi Skandha

    That was the first thing I did.
    I have also tried to change my email address from the WordPress profile page to test if there was problem with the initial registration. When I did that, I didn’t receive an email to confirm my email address. I canceled the email change afterwards.

    I assume that beside the post updates I should have received an email when registering on the site and purchasing the theme? I haven’t received any of these emails in my inbox or spam folder.

    Regards
    Achim

    December 4, 2020 at 2:40 am #267227
    Skandha
    Participant

    @achim-rosier: Hello Achim,
    I have just sent you an email. Can you please check your inbox and confirm when you receive it?

    Kind Regards,
    Skandha

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Viewing 4 posts - 1 through 4 (of 4 total)
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