[Max Seminara]

Hi,I put a video in the header of my Audioman Pro. I have two problems:
1. The video don’t start in phones and tablets and sometimes in computers too.

2. In phones and tablets the video simply don’t work and in computer you have to to clic in a icon that appears in the left up side of the screen where you can see the name that I put to my video and the icon of my youtube profile (I don’t want that my youtube icons and the name of the video appears). You can see here a screen shot https://drive.google.com/file/d/1Wh27BR5t7NLubEL9WLB0xwQtTthRsHST/view?usp=sharing

I hope you can help me. Thank you

[tikaram]

@minormoves: You will need to download and install the header enhancement Plugin for header media to work in Mobile devices.
Let me know if this resolves your issue.

Regards,
Tikaram

[Max Seminara]

Hi Tikaram many thanks for your help. Now it’s working in tablets and mobile too, but I still have two bugs:

1. When you arrive to the page minormoves.net the video its paused and you need to clic on pause icon to play the video. You see the home page in this way https://drive.google.com/file/d/1PhWSJhWqmbdL19v9Y2buo2qA_7UZhchY/view?usp=sharing

2. How I written yesterday (you can see it in the screenshot) in the left side appears the icon of my youtube profile and the icons of play and pause (play behind the “contact” button). It’s important to delete all this icons and that the video can autoplay

Thank you

[tikaram]

@minormoves: Glad to know that the issue has been resolved on mobile devices. I will need to check for the issues in more detail. I will let you know in couple of days. Sorry for the inconvenience caused.

Regards,
Tikaram

[Max Seminara]

Thanks Tikaram. I will wait for your response.

Best regards

[tikaram]

@minormoves: You will need to enter the video URL in the following format.
https://www.youtube.com/watch?v=fjq6xrQVrnI

Let me know if this helps resolve your issue.

Regards,
Tikaram

[Max Seminara]

Sorry Tikaram but putting the URL that you gave me nothing changes: the video sometimes don’t start, appear symbols of play and pause in the home page (behind the button), appears the icon of my personal youtube account in the left up side.

Thank you

[tikaram]

@minormoves: I will contact you shortly by email.

Regards,
Tikaram

[Max Seminara]

HI @tikaram did you find some solution about the bug in the header media ? Thank you very much

[tikaram]

@minormoves: I have already emailed you and I am waiting for the response of your email. Please reply to the email so that I can help you resolve the issues.

Regards,
Tikaram

[Max Seminara]

Hi Tikaram sorry. Ok I just send you an email

Best regards

[Author]

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