Tagged: Demo Import Problem
- This topic has 6 replies, 2 voices, and was last updated 4 years, 5 months ago by Skandha.
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June 22, 2020 at 7:24 am #250775Lisa CatherwoodParticipant
I just purchased Bold-Photography-PRO and the catch-themes-demo-import plugin keeps crashing my site. Can anyone help?.
Thanks
LNotice: Undefined index: CatchThemes\WPContentImporter2\ in /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php on line 383 Fatal error: Uncaught Error: Class ‘CatchThemes\WPContentImporter2\WPImporterLoggerCLI’ not found in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php:10 Stack trace: #0 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(444): include() #1 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile(‘/www/wp-content…’) #2 [internal function]: Composer\Autoload\ClassLoader->loadClass(‘CTDI\\Logger’) #3 /www/wp-content/plugins/catch-themes-demo-import/inc/CatchThemesDemoImport.php(548): spl_autoload_call(‘CTDI\\Logger’) #4 /www/wp-includes/class-wp-hook.php(287): CTDI\CatchThemesDemoImport->setup_plugin_with_filter_data(”) #5 /www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #6 /www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /www/wp-settings.php(521): do_action(‘after_setup_the…’) #8 /www/wp-config.php(82): require_once(‘/www/wp-setting…’) #9 /www/ in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php on line 10
June 22, 2020 at 9:37 am #250783Lisa CatherwoodParticipantI Have spoken to my host and they say
It seems this plugin is throwing a Fatal Error on the site. I’ve tested it on a clone and deactivating the plugin immediately brings the site up. I’ve checked if it could be a PHP version incompatibility but I’ve tested 7.2, 7.3, and 7.4 and none worked.
This is the error message that we see:
[22-Jun-2020 11:56:42 UTC] PHP Fatal error: Uncaught Error: Class ‘CatchThemes\WPContentImporter2\WPImporterLoggerCLI’ not found in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php:10
Stack trace:
#0 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(444): include()
#1 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile(‘/www/wp-content…’)
#2 [internal function]: Composer\Autoload\ClassLoader->loadClass(‘CTDI\\Logger’)
#3 /www/wp-content/plugins/catch-themes-demo-import/inc/CatchThemesDemoImport.php(548): spl_autoload_call(‘CTDI\\Logger’)
#4 /www/wp-includes/class-wp-hook.php(287): CTDI\CatchThemesDemoImport->setup_plugin_with_filter_data(”)
#5 /www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#6 /www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#7 /www/wp-settings.php(521): do_action(‘after_setup_the…’)
#8 /www/wp-config.php(86): require_once(‘/www/wp-setting…’)
#9 /www/ in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php on line 10
Can you please reach the plugin developers with the above error message to see if they have any suggestions?Let us know if you have any questions or concerns.
June 22, 2020 at 11:04 am #250792SkandhaParticipant@lisac: Hello there,
Can you please let me know which version of the theme and plugin you are using?Kind Regards,
SkandhaJune 23, 2020 at 2:07 am #250872SkandhaParticipant@lisac: Hello there,
I tried importing the demo content and it seems to be working fine at my end.Let me know if you are still have issues importing the demo content.
Kind Regards,
SkandhaJune 24, 2020 at 8:40 am #251035Lisa CatherwoodParticipantHi Skandha
Did you get my emailed replies ok?
Thanks for the plugin update today however although I can now activate the plugin without crashing the site it is still not working correctyly – all the links from the plugin to download the demo content are now not avaialable.
https://www.dropbox.com/s/tb825q1d1jgk6z1/Screenshot%202020-06-24%2013.37.21.png?dl=0
ThanksJune 25, 2020 at 5:54 am #251116Lisa CatherwoodParticipantHi guys,
Thanks for the quick and comprehensive help. All working perfectly now. Much appreciated and the new site is shaping up beautifully.
best wishes
LisaJune 25, 2020 at 7:56 am #251131SkandhaParticipant@lisac: Hello Lisa, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/bold-photography/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
Skandha -
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