Viewing 7 posts - 1 through 7 (of 7 total)
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  • #250775
    Lisa Catherwood
    Participant

    I just purchased Bold-Photography-PRO and the catch-themes-demo-import plugin keeps crashing my site. Can anyone help?.
    Thanks
    L

    Notice: Undefined index: CatchThemes\WPContentImporter2\ in /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php on line 383 Fatal error: Uncaught Error: Class ‘CatchThemes\WPContentImporter2\WPImporterLoggerCLI’ not found in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php:10 Stack trace: #0 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(444): include() #1 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile(‘/www/wp-content…’) #2 [internal function]: Composer\Autoload\ClassLoader->loadClass(‘CTDI\\Logger’) #3 /www/wp-content/plugins/catch-themes-demo-import/inc/CatchThemesDemoImport.php(548): spl_autoload_call(‘CTDI\\Logger’) #4 /www/wp-includes/class-wp-hook.php(287): CTDI\CatchThemesDemoImport->setup_plugin_with_filter_data(”) #5 /www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #6 /www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /www/wp-settings.php(521): do_action(‘after_setup_the…’) #8 /www/wp-config.php(82): require_once(‘/www/wp-setting…’) #9 /www/ in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php on line 10

    #250783
    Lisa Catherwood
    Participant

    I Have spoken to my host and they say

    It seems this plugin is throwing a Fatal Error on the site. I’ve tested it on a clone and deactivating the plugin immediately brings the site up. I’ve checked if it could be a PHP version incompatibility but I’ve tested 7.2, 7.3, and 7.4 and none worked.

    This is the error message that we see:

    [22-Jun-2020 11:56:42 UTC] PHP Fatal error: Uncaught Error: Class ‘CatchThemes\WPContentImporter2\WPImporterLoggerCLI’ not found in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php:10
    Stack trace:
    #0 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(444): include()
    #1 /www/flywheel-config/plugins/flywheel/php-compatibility-checker/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile(‘/www/wp-content…’)
    #2 [internal function]: Composer\Autoload\ClassLoader->loadClass(‘CTDI\\Logger’)
    #3 /www/wp-content/plugins/catch-themes-demo-import/inc/CatchThemesDemoImport.php(548): spl_autoload_call(‘CTDI\\Logger’)
    #4 /www/wp-includes/class-wp-hook.php(287): CTDI\CatchThemesDemoImport->setup_plugin_with_filter_data(”)
    #5 /www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #6 /www/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #7 /www/wp-settings.php(521): do_action(‘after_setup_the…’)
    #8 /www/wp-config.php(86): require_once(‘/www/wp-setting…’)
    #9 /www/ in /www/wp-content/plugins/catch-themes-demo-import/inc/Logger.php on line 10
    Can you please reach the plugin developers with the above error message to see if they have any suggestions?

    Let us know if you have any questions or concerns.

    #250792
    Skandha
    Participant

    @lisac: Hello there,
    Can you please let me know which version of the theme and plugin you are using?

    Kind Regards,
    Skandha

    #250872
    Skandha
    Participant

    @lisac: Hello there,
    I tried importing the demo content and it seems to be working fine at my end.

    Let me know if you are still have issues importing the demo content.
    Kind Regards,
    Skandha

    #251035
    Lisa Catherwood
    Participant

    Hi Skandha

    Did you get my emailed replies ok?

    Thanks for the plugin update today however although I can now activate the plugin without crashing the site it is still not working correctyly – all the links from the plugin to download the demo content are now not avaialable.
    https://www.dropbox.com/s/tb825q1d1jgk6z1/Screenshot%202020-06-24%2013.37.21.png?dl=0
    Thanks

    #251116
    Lisa Catherwood
    Participant

    Hi guys,
    Thanks for the quick and comprehensive help. All working perfectly now. Much appreciated and the new site is shaping up beautifully.
    best wishes
    Lisa

    #251131
    Skandha
    Participant

    @lisac: Hello Lisa, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/bold-photography/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Demo Import Problem’ is closed to new replies.