Viewing 11 posts - 1 through 11 (of 11 total)
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  • #335950
    pklattenhoff
    Participant

    Hello,

    I have configured my photography website using the fotografie theme.

    As my speciality is architecture I am trying to mask the picture of the beautiful woman who systematically appears on my main page.

    If you want I could send you a screenshot of the photo.

    Kind regards

    Philipp

    #335952
    Sakin
    Keymaster

    Hello Philipp,

    You don’t need to remove the theme images. You can replace the default header image with your image. Go to “Appearance => Customize => Header Media” from your website dashboard. Then in Header Image, click “Add New Image” to upload your image which will replace the default header image.

    Regards,
    Sakin

    #335953
    pklattenhoff
    Participant

    Thank you Sakin,

    I have followed your advice, but it is still the same.

    My picture is shown as the header media, but when I access the site, the original photo appears.

    I wonder if something has gone wrong with my installation.

     

    Kind regards

    Philipp

    #335954
    Sakin
    Keymaster

    Hi Philipp,

    Can you share your site URL and also if possible upload the screenshot to your site and send me the screenshot URL as well?

    Regards,
    Sakin

    #335955
    pklattenhoff
    Participant

    Hello Sakin,

    Many thanks for your help.

    Here is a link to my website, it is very basic:

    https://philippklattenhoffphoto.com/

    The problem occurs only on the main page.

    Is there any way I can send you an attachment?

    I try to copy/paste but it does not seem to work.

    Kind regards

    Philipp

    #335956
    Sakin
    Keymaster

    Hi Philipp,

    Can you send me the screenshot of your “Appearance => Customize => Header Media => Header Image”, You can upload a screenshot on your site or any photo-sharing site and then paste the URL here.

    Regards,
    Sakin

    #335959
    pklattenhoff
    Participant

    Hello Sakin,

    Thanks for your reply.

    I pasted the image onto this page.

    https://philippklattenhoffphoto.com/6-2/

    Kind regards

    Philipp

     

    #335962
    Sakin
    Keymaster

    Hi Philipp,

    It’s strange why it’s not working on your site. We will contact you soon.

    Regards,
    Sakin

    #335968
    pklattenhoff
    Participant

    Thank you Sakin,

    if this channel is secure, I would not mind giving you temporary access.

    Kind regards

    Philipp

    #335977
    Sakin
    Keymaster

    Hi Philipp,

    Please don’t share any confidential information here in the forum. Also, you don’t need to send access. You can use a plugin for that. I have sent you an email with details.

    Regards,
    Sakin

    #336212
    Sakin
    Keymaster

    Hi Philipp,

    I see the issue when you are in “Appearance => Customize => Header Media”, you uploaded the image, then you click on “Save Draft” not “Published”. So, you need to change the action to the “Publish” button. See this screenshot https://cldup.com/Um10VQKdtg.jpg on how to change the Customizer action button setting.

    Regards,
    Sakin

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