Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 30, 2021 at 6:16 am #285495
    Tom Jones
    Participant

    Hi there,
    I bought the Photofocus Pro Theme today, but I get an error when I try to activate the licence: “License keys do not match.”

    Best regards
    Tom

    June 30, 2021 at 6:35 am #285499
    Tom Jones
    Participant

    Ok, no idea why, but it works now.

    June 30, 2021 at 8:20 am #285507
    Skandha
    Participant

    @tom-jones: Glad the issue is resolved. Let me know if you come across anymore issues.

    Kind Regards,
    Skandha

    August 14, 2021 at 1:53 pm #288150
    Michele Deane
    Participant

    @skandha I’m getting the same “License keys do not match.” message each time I try to activate ScapeShot Pro. I reloaded the theme and cleared the cache. Still getting the “License keys do not match.” error. Help

    August 14, 2021 at 2:24 pm #288152
    Michele Deane
    Participant

    @skandha

    I just figured it out. I was clicking the “Activate License” button located just below the text box there the License key is entered vs clicking the “Save Changes” button. The “Save Changes” worked. Maybe change the UI / button sequence to make this a bit more clear. Thanks!

    August 14, 2021 at 10:02 pm #288159
    Skandha
    Participant

    @mdeane: Glad the issue is resolved. Let me know if you have anymore issues. Have a good day! 🙂

    Kind Regards,
    Skandha

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Activating License’ is closed to new replies.