Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #228786
    Frank
    Participant

    Hi, after logging into my account, it says: “Your account is pending verification. Please click the link in your email to activate your account. No email? Click here to send a new activation code.” But it doesn’t matter how often I retry it. No mail is sent out to my mail account to activate my account. I just purchased a new license for a theme which cannot be downloaded. So it useless for me. Please help!

    #228821
    Skandha
    Participant

    @infogranufunk-de: Hello there,
    Please try checking in your span/junk folder as well.
    I have forwarded your issue to the concerned department. Our representative will get back to you soon.

    Kind Regards,
    Skandha

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Account is pending verification – but no mail is sent out to activate account’ is closed to new replies.