Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 28, 2021 at 2:27 am #289002
    HansH
    Participant

    Hello,

    In preparation of the migration of the website Laura.hagmeijer.nl I try to rebuild the website on staging.toerfietsleusden.nl.

    Here I met a old problem: it isn’t possible to have five categories on one line. The category images are very big, while the settings are exactly the same is on Laura.hagmeijer.nl

    I installed this morning the theme: catchmagpro and guess what: no problem.

    Is there a solution for this problem?

    Kind regards

    Hans Hagmeijer

    August 28, 2021 at 4:39 am #289021
    Skandha
    Participant

    @hansh: Hello Hans,
    I checked your staging site and I see 4 categories. Can you please add 5 categories so that I can look into the issue?

    Kind Regards,
    Skandha

    August 28, 2021 at 8:19 am #289031
    HansH
    Participant

    Hello Skandha,

    Thank you for fast answering.
    Done. I installed the other template to show that more categories on a page is possible.
    Now the settings are equal to Laura.Hagmeijer.nl, but the result is totally different.

    For this problem a few weeks ago a new theme version has been deployed.
    Nog I encounter the same problem as before.

    It is my goal to have five categories on a row just like Laura.hagmeijer.nl

    Kind regards

    Hans Hagmeijer

    August 28, 2021 at 9:59 am #289033
    HansH
    Participant

    Hello Skandha,

    I tried to find a solution and I found something.
    When I open the page (staging.toerfietsleusden.nl) on my MacBook I activated the safari possibility “inspect element”. Is see two lines there:
    <div class=​”columns-3”>​
    <ul class=​”products columns-6″>​…​​
    -3 stands for the standard number of images. I can change what I want in the woocommerce settings, but the result is always three images on the same line.

    If I change -3 into -6 the problem seems to be solved. But this is not the way it should be done, I think.

    I change -3 into -5, so you can see a good solution on the page. But the problem hasn’t been solved, because the change from -3 into -6 or -5 must -in my opinion- realize automatically after choosing the number of columns in the woocommerce settings.

    I am curious if I have the right idea.

    Kind regards

    Hans Hagmeijer

    August 28, 2021 at 10:46 am #289038
    HansH
    Participant

    Hello Skandha,

    I cannot save changes. So you will see the five big pictures in two rows.
    I searched in the release notes of the theme and I found this:
    = 2.3 (Released: August 02, 2021) =* Bug Fixed: Portfolio Special Layout issue* Updated: WooCommerce Product per row support up to 6 items

    Kind regards

    Hans Hagmeijer

    August 30, 2021 at 8:06 am #289161
    Skandha
    Participant

    @hansh: Hello Hans,
    Can you try making the following change in your staging site?
    Go to => Appearance => Customize => WooCommerce => Product Catalog => Products per row => Change this to 5 and Publish.

    Let me know if this solves the issue.
    Kind Regards,
    Skandha

    August 30, 2021 at 9:06 am #289167
    HansH
    Participant

    Hello Skandha,

    There is no such possibility in catch store pro 3.5. That is the problem.
    I cannot add an image, because the support forum refuses if I do so in google.
    I will try later in my one drive,
    Maybe it is possible to install 3.5 yourself, so that you can see it.
    Also the measurements of images are not in this part of the customizer.
    IN catchmagpro all is ok.

    And regards

    Hans Hagmeijer

    August 30, 2021 at 9:09 am #289168
    HansH
    Participant

    https://1drv.ms/u/s!AlMivTDXp7Eso8tpIS1ipv900M_CHw

    August 31, 2021 at 6:51 am #289206
    Skandha
    Participant

    @hansh: Hello Hans,
    Can you try deactivating all the plugins except WooCommerce and check if the option in the customizer appears?

    Kind Regards,
    Skandha

    August 31, 2021 at 8:31 am #289212
    HansH
    Participant

    Hello Skandha,

    Of course I will do that. There are rather many plugins. So it takes time. 🙂
    I will let you know when I have done that.

    Kind regards

    Hans Hagmeijer

    August 31, 2021 at 8:58 am #289214
    HansH
    Participant

    Hello Skandha,

    Found the responsible plugin.
    It was: Woocommerce Products Per Page.

    SO you can warn in future people if they experience the same problem.

    Kind regards

    Hans Hagmeijer

    September 1, 2021 at 2:15 am #289213
    HansH
    Participant

    Hello Skandha,

    Now the problem is clear. I can set now after deactivating plugins the number of images on a row and the number of rows.
    Now searching which plugin this problem caused.

    Thank you for your help

    Kind regards

    Hans Hagmeijer.

    September 1, 2021 at 3:26 am #289273
    Skandha
    Participant

    @hansh: Glad you were able to solve the issue. Have a good day! 🙂

    Kind Regards,
    Skandha

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