Forum Replies Created

Viewing 20 posts - 1 through 20 (of 117 total)
  • Author
    Posts
  • in reply to: Mobile ipad view using Wen Business Pro #172314
    wensolutions
    Participant

    Hello,

    You will receive a quote and estimate time once you submit the customization request through this form.

    https://catchthemes.com/hire-customizer/

    Thank you.

    in reply to: Mobile ipad view using Wen Business Pro #172311
    wensolutions
    Participant

    Hello,

    The hamburger menu will be displayed only in mobile devices. To make such menu appear in other devices other than the size above “767X497” requires higher code customization.

    So if you want such layout then you need to hire a professional developer for this.

    Hope you understand.

    Thank you.

    in reply to: Add to head tag #172035
    wensolutions
    Participant

    Hello,

    Please add the code above the closing header tag “</head>”

    Hope this helps.

    Please post your queries directly in our official support forum below:

    https://themepalace.com/forum/pro-themes/wen-business-pro/

    Thank you.

    in reply to: Mobile ipad view using Wen Business Pro #172033
    wensolutions
    Participant

    Hello,

    Actually, it is the theme layout. In the I-Pad screen, its layout will be the same as that of desktop view. Only for the screen below “767X497”, it will adjust to the mobile view and this is how the theme is designed.

    Hope this clears the confusion.

    If you have any confusion further then you can post them directly in our official support forum below:

    https://themepalace.com/forum/pro-themes/wen-business-pro/

    Thank you.

    in reply to: Remove pagination form posts #161372
    wensolutions
    Participant

    Hello @jennifer,

    To remove the pagination, add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.

    nav.navigation.posts-navigation {
        display: none;
    }

    For any query further, please post them directly in our official support forum given below:

    https://themepalace.com/forum/pro-themes/wen-business-pro/

    Hope this helps.

    Best Regards!!

    in reply to: THE MENU DOESNT WORK ON MOBILE PHONES #151313
    wensolutions
    Participant

    Hello @ahmeterdem,

    Thank you very much for using the theme 🙂 .

    Regarding your issue, when we tested the theme locally in responsive view, it is working absolutely fine.

    So can you please share your site URL so that we could inspect further to find the issue?

    Also, from now no please post your query directly in our official support forum given below:

    https://themepalace.com/forum/free-themes/wen-business/

    Thank you.

    in reply to: Slow Slider Images #150591
    wensolutions
    Participant

    Hello @fathomcyber,

    Glad that your issues are resolved.

    If you have any issues further, then do not forget to post them in our official support forum given below:

    https://themepalace.com/forum/pro-themes/wen-business-pro/

    Thank you.

    in reply to: Remove before and next post titles #150416
    wensolutions
    Participant

    Hello @jennifersimsdesign-com-au,

    Thank you very much for the appreciations 🙂 .

    Now to remove the Post navigations in each of the post add below given CSS.

    For this go to Admin Panel > Appearance > Customize > Additionl CSS and paste the CSS.

    nav.navigation.post-navigation {
        display: none;
    }

    Hope this helps.

    Also, if you have any issues further then directly post them in our official support forum given below:

    https://themepalace.com/forum/pro-themes/wen-business-pro/

    Thank you.

    Best Regards!!

    in reply to: Slow Slider Images #150357
    wensolutions
    Participant

    Hello @fathomcyber,

    Thank you very much for using the theme.

    As for the issue, when we tested your site, we did not find the issue as you have mentioned i.e. the site loading time is faster than what you have explained.

    However there could be still several reasons making the site slow which you can check and verify on your side.

    1. Slow WordPress hosting: The first thing that could create problems with the image slider speed is your WordPress hosting. Bad hosting will make your website slow, and it will automatically make your WordPress slider slow to load.

    2. Not Using the Latest WordPress Version

    3.Use of Non Optimized Images so try using optimized image as far as possible.

    So you can check these steps and go for the fixes.

    If you have any issues further please let us know.

    Further, please post your query directly in our official support forum given below :

    https://themepalace.com/forum/pro-themes/wen-business-pro/

    Thank you.

    Best Regards!!

    in reply to: Hide meta data categories at base of posts #133034
    wensolutions
    Participant

    The option to enable/disable the meta option for the Latest News section is available within the theme.

    If you are using the Business Latest News widget in the front page widget area, go to Admin Panel > Appearance > Customize > Widget > Front Page Widget Area and place the widget “Business Latest News”. Here you can find the option to disable the meta field.

    Screenshot Reference:
    https://prnt.sc/inwkji

    Also, the option to enable/disable the meta option for the blog page is also available on the theme.

    For this go to Admin Panel > Appearance > Customize > theme Options > Content Meta Options and enable/disable the option as per your requirement.
    Screenshot:
    https://prnt.sc/inwltw

    If the above instructions do not fix your issue, please provide us details on the issue further with your Website URL and/or Screenshot of the issue so that we can provide some precise fix accordingly.

    Hope this Helps,

    Best Regards !!

    in reply to: Site description over site heading, home page modifying #132209
    wensolutions
    Participant

    Hello @sofiadieselcenter,

    Please find below the responses for each of your queries listed below :

    1. I want to move my Site Description over my Site Heading.

    You can add the following custom CSS to your Admin Dashboard > Appearance > Customize > Additional CSS to alter the position of your title and description for desktop screens :

    @media ( min-width: 769px ) {
    
    .site-title {
        position: absolute;
        padding-top: 10px;
    
    }
    
    .site-description {
      position: absolute;
      top:0;
    }
    
    }

    2. I want to modify my homepage in a similar way that is displayed on the wen business pro theme.

    While we have inspected your website, your front page is currently displaying blog recent posts. To get the layout similar to the theme demo, you will need to first setup to display “A Static Page” on Front Page Displays option under Appearance > Customize > Homepage Settings.

    After setting the static front page, you can manage the front page from the customizer settings.

    3. When I have opened any category on my site, I have 2 issues:
    – in the address bar I want to remove the writing “category”;
    – in the beginning of the page it displays “Category:” followed by my category name. I would like to remove that as well.

    To remove the “Category:” word from the category archives title, you would need to add some customization to your theme via child theme approach.

    For reference on using the child theme, please check the link here :
    https://codex.wordpress.org/Child_Themes

    You can also create the child theme by using the Child Theme Generator Plugin.

    After Creating and activating the child theme, please add the following code to your child theme’s functions.php file :

    add_filter( 'get_the_archive_title', function ($title) {
    
        if ( is_category() ) {
    
                $title = single_cat_title( '', false );
    
            } elseif ( is_tag() ) {
    
                $title = single_tag_title( '', false );
    
            } elseif ( is_author() ) {
    
                $title = '<span class="vcard">' . get_the_author() . '</span>' ;
    
            }
    
        return $title;
    
    });

    This will remove the category word from the archive title.

    If you have any confusions/queries further, please feel free to post your queries.

    Best Regards !!

    in reply to: How to make the content area transparent #126487
    wensolutions
    Participant

    Hello @thraslyko,

    Please always create a new ticket in theme specific forum for your issues, which would help us track the issue and maintain the flow of support, to start a new issue topic for WEN Business Pro theme please follow the link here : https://catchthemes.com/support-forum/forum/wen-business-pro-premium/

    We can help you to set transparency to the content as per your requirements with some additional CSS codes.

    However, we could need to inspect your website URL to check the section / content area that you would like to add CSS for so that we can provide you some precise custom CSS.

    Please provide us your website URL explaining the section you would like help with so that we can inspect the section.

    Best Regards !!

    in reply to: Mobile: Not displaying boxed layout or background color #123589
    wensolutions
    Participant

    Hello @designoz,

    To resolve the issue regarding the boxed layout with background image in the mobile devices, please add in the following Custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :

    @media only screen and (max-width: 767px){
    #page.hfeed.site.container {
    
    background: none repeat scroll 0 0 #f8f8f8;
    
    }
    
    }

    Hope this Helps,

    Best Regards !!

    in reply to: Header content not aligning with page container #123587
    wensolutions
    Participant

    Hello june,

    We apologize for the delayed response.

    To increase the width of the page contents container, you can try adding the following custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :

    .container {
        width: 100%;
    }

    Hope this Helps,

    Best Regards !!

    in reply to: Header logo and menu not displaying evenly #122854
    wensolutions
    Participant

    Hello june,

    We have inspected your website URL and it is seen that the menu has been customized to change the default menu layout of the theme.

    With the default menu layout of the theme, the “grey” boxed wrapper for the logo and navigation is not available as the contents is not wrapped in a single div.

    To achieve the request code customization is required for the theme. We would suggest you to hire a professional customizer for the custom layout / functionality.

    To hire a customizer, please follow the link here :

    https://catchthemes.com/hire-customizer/

    Hope you would Understand,

    Best Regards !!

    in reply to: Header logo and menu not displaying evenly #122530
    wensolutions
    Participant

    Hello june,

    We apologize for the delayed response.

    We are having trouble understanding the request correctly, is the menu in the screenshot assigned in the primary menu location in the theme ?

    While we have checked the menu alignment in the theme on our side, the alignment is quite different so are unable to recreate the layout on our side.

    Also, as your website currently has maintenance mode on, we cannot access and visualize the requirement.

    Could you please explain the request further with the menu location you are using OR lift up the maintenance mode screen so that we can access the site and help you precisely ?

    Best Regards !!

    in reply to: Website not displaying full screen #122345
    wensolutions
    Participant

    Hello june,

    If you wish to set the page contents to display to full width including the top header, you can try setting the site container to full width ( 100% ).

    To do so, please try adding the following custom CSS in your Additional CSS or in the child theme’s style.css file :

    .container {
        width: 100%;
    
    }

    Hope this Helps,

    Best Regards !!

    in reply to: Website not displaying full screen #122330
    wensolutions
    Participant

    Hi June,

    Did you trying changing the layout to “Fluid” as instructed here https://catchthemes.com/theme-instructions/wen-business-pro/#site-layout

    Please let us know if you’ve anymore questions.

    in reply to: Logo quality too low #122213
    wensolutions
    Participant

    Hello june ,

    The theme does have the navigation menu in the header that can be set to sticky from Admin Dashboard > Appearance > Customize > Menus > Menu Options and unchecking the “Disable Sticky in Primary Menu” option.

    This should give you primary sticky menu in the header by default.

    If you have made any customization for the functionality, we would require to check your Website URL to visualize the issue further and suggest some precise fix.

    Hope this Helps,

    Best Regards !!

    in reply to: Logo quality too low #122139
    wensolutions
    Participant

    Hello june,

    The WEN Business pro theme does does crop the image uploaded to the logo section in the customizer to 200 px in width to maintain the theme design uniformity in the header.

    However, if you wish to upload the image without cropping, you can achieve the request with some custom code.

    paste in the following code in your child theme’s functions.php file :

    /**
     * [wen_business_pro_child_logo_size_fixes description]
     * @return [type] [description]
     */
    function wen_business_pro_child_logo_size_fixes(){
    
    	/*
    	 * Enable support for custom logo.
    	 */
    	remove_theme_support( 'custom-logo' );
    
    	/*
    	 * Enable support for custom logo.
    	 */
    	add_theme_support( 'custom-logo', array(
    		'flex-width'  => true,
    		'flex-height' => true,
    	) );
    }
    
    add_action( 'after_setup_theme', 'wen_business_pro_child_logo_size_fixes', 20 );

    This will remove the logo width restriction and will output the original image size logo.

    You will need to re-upload the logo and click on “Skip cropping” button to get the full size logo image.

    Note : After using the code, please make sure that you upload logo image of appropriate size as bigger logo images may cause increase in header width and deteriorated menu.

Viewing 20 posts - 1 through 20 (of 117 total)