Forum Replies Created

Viewing 20 posts - 321 through 340 (of 1,154 total)
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  • in reply to: Testimonials #174207
    sapana
    Participant

    @landyvlad: Can you please check this screenshot, I think you have missed this meta-box section, where you need to fill up the information. After then it will display like shown in this link.
    Please follow this steps:
    step 1:Go to=> Dashboard=> Testimonial=> Add new testimonial=> Don’t forget to add the customer’s name as title
    step 2: (At right side of the sidebar) Testimonial Options=> add the position of the customer.
    step 3:Save/Publish it
    let me know if this help you out!

    Kind Regards,
    Sapana

    in reply to: Testimonials #174197
    sapana
    Participant

    @landyvlad: Can you please provide me your site URl so that I can look into that issue. To display a full two lines of text you need to increase the Excerpt Length (words). Please Go to=> Appearance=> Customize=> Theme Options=> Excerpt Options=> increase the excerpt length.

    Kind Regards,
    Sapana

    in reply to: Problem with replying to comments #174191
    sapana
    Participant

    @monikapalucka: Can you provide me your admin access if that okay? I need to look into your customization setting so that I can find that exact issue.I will shortly contact you by mail.

    Kind Regards,
    Sapana

    in reply to: Category Restrictions not working in mobile #174151
    sapana
    Participant

    @gabrielar2401: Hello gabrielar, Can you please disable the Jetpack mobile theme module,let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: Header Image #174136
    sapana
    Participant

    @gianlucaaltieri: Hello, you can consult the sales department regarding changing/reverting the theme before that I suggest you to look into demo of the both the themes and decide which one suit you better.
    – Actually header image is set as background image and background-size is cover so the header image is little bit scale up in mobile and tablet version ,otherwise it is fully responsive.

    Kind Regards,
    Sapana

    in reply to: Menu colour #174127
    sapana
    Participant

    @johanreich-com: Please post in your site Url so that I can look into that issue.

    Kind Regards,
    Sapana

    in reply to: Change font #174126
    sapana
    Participant

    @nukaka: This font will be added in theme. I will let you know as soon as when theme update is release.

    Kind Regards,
    Sapana

    in reply to: Remove Menu button from mobile #174124
    sapana
    Participant

    @woofdriver:Hello, woofdriver,I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/fotografie/reviews/#new-postYour review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.

    Kind Regards,
    Sapana

    in reply to: Issue with photo display when viewed on mobile phone #174040
    sapana
    Participant

    @ingako: Hello ingako, May be this article may help you out, you need to remove the metadata from the image before posting it to your site.Let me know if you face any other difficulties.

    Kind Regards,
    Sapana

    in reply to: Remove Menu button from mobile #174029
    sapana
    Participant

    @woofdriver: Go to=> Appearance=> Customize=> Additional CSS=> add the following css

    .menu-toggle-wrapper {
        display: none;
    }

    Let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: height between the lines #174027
    sapana
    Participant

    @javadth: Can you try adding this code,May be this is what you are looking for.
    Go to=> Appearance=> Customize=> Additional CSS=> add the following css code

    p {
        line-height: 2;
    }

    You can increase the number of line height as per your requirement.let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: height between the lines #173956
    sapana
    Participant

    @javadth: Can you please send me screenshot where you want to set the height so that I can look into that issue and provide you with possible solution.

    Kind Regards,
    Sapana

    in reply to: Problem with replying to comments #173955
    sapana
    Participant

    @monikapalucka: Go to=> Dashboard=> Comments=> Approve the comment you want to display it in comment section.
    Let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: Issue with photo display when viewed on mobile phone #173954
    sapana
    Participant

    @ingako: I will look into this issue and get back to you soon.

    Kind Regards,
    Sapana

    sapana
    Participant

    @ylebec:If you want to create the child theme you can simply use Generate Child Theme Plugin, but before making any changes you should know the child theme customization. let me know when you are familiar with this ,I will provide with necessary guide and steps to help you out!

    Kind Regards,
    Sapana

    sapana
    Participant

    @ylebec: If you don’t know child theme customization then I suggest you need to hire a customizer to get it done.

    Kind Regards,
    Sapana

    in reply to: How to enable parallax background images? #173777
    sapana
    Participant

    @cmcmahon: Glad to know that you figure it out all. Have a Good Day:)

    Kind Regards,
    Sapana

    sapana
    Participant

    @ylebec: You cannot directly change the theme file, if you want to add the new font in the theme file you need to create the child theme and do little bit customization, let me know if you are familiar with child theme customization or not ? also the font you want to add ?

    Kind Regards,
    Sapana

    in reply to: Demo content/database? #173773
    sapana
    Participant

    @cmcmahon: Glad to know that it worked out! If it’s not too much trouble, I have a quick request: could you please leave an honest review?https://wordpress.org/support/theme/rock-star/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.

    Kind Regards,
    Sapana

    in reply to: disable content widget on pages #173692
    sapana
    Participant

    @satello:Hello, satello I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/rock-star/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.

    Kind Regards,
    Sapana

Viewing 20 posts - 321 through 340 (of 1,154 total)