And here are your answers:
Yes, WP is upgraded.
No, I have not used any custom code.
I need to get this fixed this week or I’m going to have to switch to another theme. This is causing too much time delay trying to get around it.
current issues:
If I click on CUSTOMIZE I get a blank screen.
I can’t add a link as a menu (it just spins).
I can’t add a text widget anywhere either.
I tried loading some other slideshow widgets and I can’t load any of them either. They spin too.