Forum Replies Created

Viewing 20 posts - 3,281 through 3,300 (of 4,908 total)
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  • in reply to: Can't access "customize" pages #95187
    Mahesh
    Participant

    @josefkuhnt:
    Hi Josef,

    Pro theme cannot be updated like this as free themes. You can find the theme’s zip file in https://catchthemes.com/my-account/ page. Download it from there and then use Catch Updater module of Catch Web Tools plugin to update the theme.
    https://wordpress.org/plugins/catch-web-tools/installation/
    Here is the video tutorial of how to use Catch Updater plugin to update the theme.
    https://www.youtube.com/watch?v=W95SuabDZi8

    Regards,
    Mahesh

    in reply to: Can't access "customize" pages #95136
    Mahesh
    Participant

    @josefkuhnt: Which WordPress version are you using? I checked your site and you are using Catch Base Pro 3.0.1. This is really old version. The latest available version of the theme is 3.7. I recommend you to update the theme to the latest version. Since lot of changes has been done and more options are added on with the WordPress core updates.
    Hope this helps. Let me know if any problem.

    Regards,
    Mahesh

    in reply to: Featured Slider Customization issue #95135
    Mahesh
    Participant

    @nadiahri: Thanks. Yeah, let me know if any trouble.

    Regards,
    Mahesh

    in reply to: Change hover colour of social icons #95134
    Mahesh
    Participant

    @jennifersimsdesign-com-au:
    Hi Jen,

    Sorry, but the theme uses the image for the social icons thus color cannot be changed. I recommend you to use Social Icons module of Catch Web Tools plugins which provides you with the feature.
    https://wordpress.org/plugins/catch-web-tools/

    Regards,
    Mahesh

    in reply to: Help- slider and its images lost! #95131
    Mahesh
    Participant

    @nadiahri:
    Hi Nadia,

    Sorry for the trouble, for missing links, you have to change the link to your main domain instead of you sub domain. This has to be done in the database and have to be very careful. Repeat the same of all the records with sub-domain URL.
    And as for the other issue, no slider in mobile, this is kind of tricky. Are you using any plugins, if so may be it is causing the issue please try disabling you plugins one by one and check if it resolves the issue. Or may be the customization has caused the issue. Please check it with the parent theme and see if the slider works on mobile version.
    I checked for the same in our server in mobile and it is working fine. Please check this DEMO LINK

    Let me know further.

    Regards,
    Mahesh

    in reply to: Featured Slider Customization issue #95128
    Mahesh
    Participant

    @nadiahri: Sorry, moving slider between header and menu is not possible in this theme. I guess you’ve posted another post for this for which I requested you for the site URL. So I’ll skip the other post. And please do not post the same question in two posts.
    And as for another issue you’ve mentioned. Are you using any plugins? If yes, try disabling it and try again. Let me know if the issue persists.

    Regards,
    Mahesh

    in reply to: more then one "featured content" #95112
    Mahesh
    Participant

    @agescho: Sorry, the theme provides only one Featured Content area by default. If you want more, you’ll need to customize the theme further. I recommend you to hire a customizer.

    Regards,
    Mahesh

    in reply to: Changing the position of the slider #95110
    Mahesh
    Participant

    @nadiahri: Please post in your site URL.

    Regards,
    Mahesh

    Mahesh
    Participant

    @nomada: For disabling it, you can do it with custom CSS. Go to Dashboard=> Appearance=> Customize=> Theme Options=> Custom CSS box and add the following CSS:

    #nav-primary {
        display: none;
    }

    Regards,
    Mahesh

    in reply to: Help- slider and its images lost! #95108
    Mahesh
    Participant

    @nadiahri: This is a database issue rather than theme issue. After you’ve successfully transferred the files and the database to the main domain, you’ll need to modify some paths in database. But the color customization should have worked fine.
    Since the database transferring is technical, person with a high skilled with technical knowledge is necessary. I recommend you to hire a customizer.

    Regards,
    Mahesh

    in reply to: Show second menu only if loged #95107
    Mahesh
    Participant

    @diferent: This is more of technical issue and is not done automatically. So, you need to decide on Child theme or Parent theme when you start your development process. I am not at SQL expert to give you help on this. So, you might want to check this core ticket thread https://core.trac.wordpress.org/ticket/27177

    Regards,
    Mahesh

    in reply to: some images not previewing properly #95106
    Mahesh
    Participant

    @creativesigns: Glad to know you’ve fixed the issue. Have a nice day!

    Regards,
    Mahesh

    in reply to: White Comment Box Code Needed #95105
    Mahesh
    Participant

    @mindfulsami: Sorry for the late reply. I did check the by installing the plugin in our server and found that there has been a small bug in Custom CSS of the theme. This has been fixed and we’ll be releasing the update soon. So your issue will be fixed in the next update.
    Sorry for the trouble. And thank you very much for the consideration.

    Regards,
    Mahesh

    Mahesh
    Participant

    @smoothiechode: Sorry, for that I guess you’ll need to hire a customizer for that as this beyond theme support scope. One simple option is as I mentioned above to change the published date.

    Regards,
    Mahesh

    in reply to: some images not previewing properly #95013
    Mahesh
    Participant

    @creativesigns: Yes, sure, you can change to any theme any time and don’t worry, you won’t lose any content while doing so.

    Regards,
    Mahesh

    in reply to: Widgets don't appear #94992
    Mahesh
    Participant

    @roosites:
    Hi Barry,

    Please post in your site URL.

    Regards,
    Mahesh

    in reply to: some images not previewing properly #94990
    Mahesh
    Participant

    @creativesigns: I checked your site and as mentioned above got an issue with image, but as I refreshed the page again, the error was gone and worked fine. I tried couple of time and it worked fine. Have you tried changing the theme to WordPress default theme (tweenty fourteen). And is it working fine on default theme? If the issue persists on other themes as well, then it is the issue with Jetpack plugin. If so, please contact Jetpack support.
    Let me know further.

    Regards,
    Mahesh

    in reply to: White Comment Box Code Needed #94988
    Mahesh
    Participant

    @mindfulsami: Have you removed the CSS code from your site already? I didn’t find the code anywhere. Please try the following and check if this solves the issue.

    #disqus_thread {
        background-color: #fff !important;
        padding: 10px !important;
    }

    Regards,
    Mahesh

    in reply to: Exclude several titles and headers #94987
    Mahesh
    Participant

    @alex23:
    Hi Alex,

    Add the following CSS in Custom CSS:

    #content article.format-aside .entry-content,
    #content article.format-link .entry-content,
    #content article.format-status .entry-content {
      	padding: 0 !important;
    }
      
    #content article.hentry:first-of-type {
      	padding-top: 0 !important;
    }

    Hope this helps.

    In the following page, you have single page navigation at the top.
    http://s2.isqueen.de/релакс-девичник-в-горах-сказочной-авс/

    If you have add styles in you child theme for modifications, may be it has caused the issue. Does the problem happens in Parent theme too?

    Regards,
    Mahesh

    Mahesh
    Participant

    @smoothiechode: To avoid displaying header image in product page, go to Dashboard=> Appearance=> Customize=> Theme Options=> Custom CSS box and add the following CSS:

    .single-product #header-featured-image {
        display: none;
    }

    Page navigation is ordered by date so, for page navigation order, you have to change the publish date.

    Regards,
    Mahesh

Viewing 20 posts - 3,281 through 3,300 (of 4,908 total)