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June 6, 2022 at 1:02 am in reply to: Sucuri security check: Unable to scan the page. 404 Not Found #30584459petalsParticipant
Hi Skandha,
As mentioned earlier I have wiped out the original website. So, I have reinstalled the same setup on a fresh different website – which still gives the same Sucuri scanning result (I have to hide the name of this website, so the name is erased).
Here is the image file:
https://www.dropbox.com/s/rsx5bpxyghfpqs6/screenshot.png?dl=0
Kind regards.
June 5, 2022 at 4:22 am in reply to: Sucuri security check: Unable to scan the page. 404 Not Found #30584859petalsParticipantHi Skandha, I just wanted to let you know:
- #305799: In the first original website (A), Sucuri reported that the page/file “cannot be found”
- #305844: In a new second website (B), Sucuri still reported that the (same) page/file “cannot be found”
- In the same new second website (B), I changed my firewall plugin and ran Sucuri – Sucuri still reported the same page/file “cannot be found”
3.1 In the same second website (B), I changed the theme from Catch Revolution to Catch Photography and ran Sucuri – no issues from Sucuri.
3.2 In the same second website (B), I changed the theme back to Catch Revolution and ran Sucuri – Sucuri reported again the same page/file “cannot be found”.I will leave this with your team to troubleshoot.
This is no longer critical for me now – I will stop using the theme. If you figure out do post an update here – it is quite curious.
Many thanks and good luck!
June 4, 2022 at 11:11 am in reply to: Sucuri security check: Unable to scan the page. 404 Not Found #30583259petalsParticipantHow do I attach a screenshot here? (I tried Shift+Alt+m but nothing happens) I have a .png image file
Alternatively if you have an email I can send it to?
(The screenshot basically displays the same information as my original post – the page Sucuri displays cannot be found. I’m curious what is the page/file that Sucuri complained as “cannot be found”).
June 4, 2022 at 3:48 am in reply to: Sucuri security check: Unable to scan the page. 404 Not Found #30582759petalsParticipantHi Skandha,
The page or file Sucuri sitecheck cannot find is as per the original post:
i.e. /wp-content/themes/catch-revolutionassets/js/html5.min.js?ver=3.7.3
Kind regards.
June 4, 2022 at 3:38 am in reply to: Sucuri security check: Unable to scan the page. 404 Not Found #30582359petalsParticipantHi Skandha,
Thank you for your prompt response.
I wondered if your developers recognise the page/file that Sucuri’s free online site check (<span class=”Wo6ZAEmESLNUuWBkbMxx”>https://sitecheck.sucuri.net</span>) is looking for – Sucuri basically said the page/file cannot be found.
Is it a missing page/file required or used for this theme?
Kind regards.
(I’ve needed to do something else on the site now and it’s wiped out).
May 6, 2022 at 10:59 pm in reply to: Privacy Policy – requesting clarification for theme & plugins #30463659petalsParticipantThanks for the clarification. Have a good day.
May 6, 2022 at 3:46 am in reply to: Privacy Policy – requesting clarification for theme & plugins #30460459petalsParticipantJust to clarify – your website privacy policies are also the same policies imposed by your themes & plugins installed on my website? So if I have an end user on my website that posts a comment / makes a purchase then Catch Themes LLC will collect their personal data?
i.e. theme: Catch Vogue, and plugins: Catch Web Tool, Catch ID, Catch Gallery, To Top, Catch Infinite Scroll, etc
Kind regards.
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