[adamtoomey]

Hey all,

I recently updated to Catch Mag Pro. I followed the install instructions; however, the WordPress customizer will no longer open. I’m given an HTTP Error 500 message and cannot access my site. To be clear, the free version still works with the WordPress Customizer. I’m wondering if this is a common issue that I can easily resolve?

[adamtoomey]

Just to update on things I’ve tried:

1. Cleared Cache
2. Deactivated all plugins

Nothing seems to work. As I said, I’ve had zero issues with the free theme or any other theme for that matter. Hoping we can resolve this quickly.

[sapana]

@adamtoomey: Can you please post in your site Url so that I can check your theme and WordPress version.

Kind Regards,
Sapana

[adamtoomey]

Sapana,

http://valueshere.com/

[sapana]

@adamtoomey: It is difficult to locate your issue I need to check your customizer setting page Can you please provide me your admin access if that okay. I will shortly contact you by mail.

Kind Regards,
Sapana

[adamtoomey]

Sapana,

I sent the info your way. Let me know if you can pinpoint what’s going on. Thank you for your help.

Best,
Adam

[ronnie]

Oi @adamtoomey como você conseguiu desativar a biografia do autor no final das postagens.
O meu aparece de dois autores e de um não.
Site:www.atitudeevisao.com.br

[sapana]

@adamtoomey:Hello, adam,
I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/catch-mag/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.

Kind Regards,
Sapana

[sapana]

@adamtoomey: The theme update has been released. Please update the theme and let me know if the issue is resolved.

Kind Regards,
Sapana

[Author]

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