[Galileon]

Since my first post was a “spam” ill try again.

U can see the Problem in my Imgur Screenshot
Link to imgur

There is a break tag rendered which causes the number input to not be inline with the button.

Is there a way to remove the <br>? I did hit search over the Files but did not find any html code that represents the actual product page.

[Pratik]

Hi @galileon,

Can you post in your site url?

[Galileon]

Hello; the Site is curently on dev Environment, here is an example product link:
https://nwg.sites.venta.one/wp/shop/sweater-no-worries-koala-grey/

[Pratik]

Hi @galileon,

This looks like an issue from WooCommerce. Can you try to disable all plugins except WooCommerce to check if the issue persists?

[Galileon]

Good Morning from Germany,

I’ve disabled everything but woocomerce about half an hour ago (avoid any Serverside caching) and opened the page on a “clean” portable browser now. Problem is still there. D;

[Pratik]

This is a strange issue. I have setup product exactly like that and its working fine:

https://catchthemes.com/demo/catch-vogue-pro/product/hoodie/

I will email you privately as I need more info. Please check your spam folder if the email is not in your inbox.

[Galileon]

To follow up this thread; our Money Person bought a License now and send me the Key so I would be ready to test it out with pro; she did not create an account and said she only got the Key and no download link; where can I download the Files now to install the theme?

[tikaram]

Hello @galileon: Crate an account with the same email address that you have used while buying a theme and you will get access to download your theme files from my-account page. If you still do no have access to download the theme let me know.

To know more about installing the Pro theme follow the following link.
https://catchthemes.com/faq/how-to-install-themefor-pro-theme/

Regards,
Tikaram

[Galileon]

Hello Tikaram,
you have been in contact with Anna and told her that you have forwarded her request to the sales team; can you please check again, I spoke to her yesterday and she said she is still waiting for an answer. As long as we wait for the source files, we will not be able to use the theme

[tikaram]

@galileon:Your account should be active by now. I have already talked with sales team. If you are still having issue. Please let me know.

Regards,
Tikaram

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