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  • #333075

    when I download the theme, it comes as a folder, not a zip.  So I create the zip and upload.  When I try to install, I get the following error message:The uploaded file exceeds the

    upload_max_filesize directive in php.ini.

     

    #333082
    sujapati
    Keymaster

    Hello Nancy,

    Please contact your hosting server and ask them to increase the upload_max_filesize.

    Let me know if you have any other theme related issues.

    Regards,
    Sujapati

    #333144

    Thank you, Sujapati!  It turns out my server was already at its maximum capacity.  So tomorrow, I will migrate the site to another server.  Thank you!

    #335031

    hi there,

    i just bought the theme but in my control panel under “about theme” i don’t see a place to put the license key

Viewing 4 posts - 1 through 4 (of 4 total)
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