[Johanna]

Something has happened with my meny. The dropdown list has changed so the arrows points up instead of down!? That means that the under categories of one category shows above the main categories. Then you can´t see all the under categories of one side, because they are hidden under the top of the site.
I don´t know then this happened, maybe then the theme was upgrade to the newest version. A bug?
Somebody who has the same problem? And what should I do?!

[Skandha]

@johanna: Hello Johanna,
Please post in your site URL so that I can look into the issue.

Kind Regards,
Skandha

[Johanna]

https://fotografjohannaasplund.com/

No, problem on the first side: hem/ home. Because there are a picture behind.
But if you for example go to: https://fotografjohannaasplund.com/hemma-hos-reportage-missionskyrkan/
and then look at the arrows in the meny, they point upwards and you can´t see all the under categories for ” Hemma hos reportage”

Thank you/ Johanna

[Skandha]

@johanna: The default feature of this theme is Menu is fixed at the top when you scroll down the page. Did you make any changes to the theme file as the menu doesnot seem to fixed on your site?
Please check out the demo of the theme. https://catchthemes.com/demo/clean-fotografie/

Kind Regards,
Skandha

[Johanna]

I see what you mean, I haven´t seen that before- with the fixed menu at the top. It look great that way. My menu don´t get fixed at all!? In the demo I can see that the arrows changes direction then the menu get fixed at the top.
I haven´t changed anything in the theme file, not that I´m aware of at least. I´m just a novice.

Do you know if I can reset the settings for the theme in some way or how I can find that is wrong?

I haven´t the pro version, do you think it could be an solution to buy it? But that I can see it should be the same with the fixed menu in both versions?

I don´t really know that to do. I like this theme, but if I can´t fix this I think I must change.

Thanks for your help / Johanna

[Skandha]

@johanna: Hello Johanna,
Can you try deactivating all your plugins and check if this resolves the issue?

Let me know if the issue persists.
Kind Regards,
Skandha

[Johanna]

Now I have tried, but that didn´t help 🙁

Thanks for your patience.
/ Johanna

[Skandha]

@johanna: Hello Johanna, This is strange.
Please try reinstalling the theme and check if the issue is resolved.

Let me know if the issuer persists.
Kind Regards,
Skandha

[Johanna]

I solved it!!! 🙂
I tried to redo the menu and then I saw that the line with the pages name in the menu can´t bee to long. It must be on the same line as my name/ my tag. If the line with the menu comes under my namne, there is the problem- the menu is not fixed.

So I solved that problem, but then emerged a other problem. The theme is responsive on fixed screens (computer, ipad, mobil) But if you decrease the computer window a bit, before it reach the ipad window there it gets a menubutton instead- there are the same problem… Do you see what I mean? Maybe I should decrease the line in the menu even more to avoid this. But I want to have all this parts in the menu on my site…

Thanks a lot for your help

[Johanna]

Just a question. Is it possible to write in the code, that if the site shows on a screen that is smaller than a defined dimension, it should be shown like the ipad window with a menu button? I can nothing about programming…, but it really gets a problem then a lot of people sitting on a laptop or a bigger ipad can´t see my site in a correct way.

[Skandha]

@johanna: Hello Johanna, there seems to be a little issue with sub menu arrows. The issue has been fixed and a theme update will be released very soon. I will let you know when the update is released.

Kind Regards,
Skandha

[Johanna]

Thanks for your help and information.

Kind regards/ Johanna

[Skandha]

@johanna: Hello Johanna,
The theme update has been released. Please update the theme and let me know if the issue is resolved.

Kind Regards,
Skandha

[Johanna]

Thanks for your answer. I´m sorry I made the update, but there are still the same problem!?

Regards Johanna

[Skandha]

@johanna: Hello Johanna,
Can you please let me know what issue you are still having?

Kind Regards,
Skandha

[Johanna]

Hello!

After the update it´s the same problem, but just then the window are in a special size.

If you look at my site. It´s like this. First if you have the window in a size there you can see that the menu is fixed- there everything is fine.

Here comes the problem: You make the window a little bit smaller and then my tag “Fotograf Johanna Asplund” is above the menu to the left. Then the arrows in the menu points upwards and you can just see two under categories in the “drop down” list.

Then if you make the window even smaller my tag “Fotograf Johanna Asplund” are above the menu but in the middle and then everything is all right, the arrows pointing down and the drop down list is perfekt.

Than if you make my sites window even smaller you also have this with the menu button- also working great.

Do you see what I mean?

Kind regards Johanna

[Skandha]

@johanna: Hello there,
The little issue has been fixed and a theme update will be released anytime soon. I will let you know when the update is released.

Kind Regards,
Skandha

[Skandha]

@johanna: Hello Johanna,
The theme update has been released. Please update the theme and let me know if the issue is resolved.

Kind Regards,
Skandha

[Johanna]

Hello!

After the update everything looks great. 🙂 Thank you for your all your help!

Kind regards/ Johanna

[Skandha]

@johanna: Hello Johanna, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/clean-fotografie/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

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