[William]

Hi- I recently downloaded this theme to WordPress, however each time I attempt to ‘Customize’ the site, I receive the following message:

TypeError: elt.url.split is not a function. (In ‘elt.url.split(‘/’)’, ‘elt.url.split’ is undefined)

I tried a different browser to no avail. My dashboard appears to be working fine, but again, I can’t edit the site through the Customizer – a spinning area appears as if the page is trying to load, but that’s it.

[Mahesh]

Hi @shawng0yahoo-com,

Are you using any plugins, if yes, please try disabling the plugins one-by-one and check again. In our server the theme is working fine and so as the customizer. Let me know if the problem persists. Please post in your site url.

Regards,
Mahesh

[Author]

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