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  • #18464
    October
    Member

    Hello,

    I’ve been asked to work on a site that uses Catch Everest, the site is: http://www.bridgepc.com

    We’re having an unusual problem: when viewed on an iPhone (and, the same thing happens when we shrink a browser window on a desktop as well) the links suddenly change from what they should be, to this strange combination of the base URL + the correct link. Some examples follow:

    http://www.bridgepc.com/services/ becomes: http://www.bridgepc.com/#http://www.bridgepc.com/services/

    http://www.bridgepc.com/team/ becomes: http://www.bridgepc.com/#http://www.bridgepc.com/team/

    https://apm.cpasafemail.com/BridgePC/Dropbox.aspx becomes: http://www.bridgepc.com/#https://apm.cpasafemail.com/BridgePC/Dropbox.aspx

    . . . and so on. In other words, in the small responsive sizes, in the mini-menu, “http://www.bridgepc.com/#” gets prepended onto the leading end of every link.

    The result is that on the iPhone, none of the links can be followed, they all lead back to the home page.

    Is there any fix for this?

    #18478
    Sakin
    Keymaster

    @October: It’s strange happening to your site. It looks like either your customization has some issues or the plugins. So, first you can try disabling plugin one by one to check in if there is any plugin issues. After you disable all plugin and still have issue then you need to check on your code changes.

    #18538
    October
    Member

    I hired a programmer to fix this issue for me and he said:

    “I figured it would be a javascript issue, I just had to run the script through a beautifier and figure out where that hash sign was. . . It was just a bit of demo code that the developer of the theme didn’t remove. I checked their demo page and it had the same issue.”

    I thought you might like to know so you can fix this issue for future releases (maybe some of your other themes have this too, I have no idea). Presumably other users should be having similar issues, I’m slightly surprised no one has reported it before.

    Thanks.

    #18548
    Sakin
    Keymaster

    @October: Sorry I don’t get it what do you mean. Can you explain. I check in our demo page http://catchthemes.com/demo/catch-everest in iPhone and it works fine.

    Can you explain which Javascript file and what is the fix that you worked on.

Viewing 4 posts - 1 through 4 (of 4 total)
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