Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • December 14, 2021 at 11:58 pm #295890
    JD Marketing
    Participant

    Hello,

    I am using Euphony Free WordPress Theme and I have a header video on the home page, which works fine for the desktop version, however it does not work for mobile/tablet versions. For preview mode it seems to work fine for both versions, but when I actually load the page on live tablets/mobile phones, it shows a static header image instead.

    What should I do to get the video to show on the home page for all devices?

    This is the website I need help with: https://oscalamares.com.br/

    Thank you in advance!

    December 15, 2021 at 12:06 am #295933
    Skandha
    Participant

    @jd-marketing: Hello there,

    Header Video not showing on screen size below 900px width is a Default WordPress Feature. To have the Header Video showing on mobile devices you will need to use our Header Enhancement Plugin.

    Let me know if you have anymore issues.

    Kind Regards,

    Skandha

    December 15, 2021 at 11:36 pm #295969
    JD Marketing
    Participant

    Amazing, it works! Thank you so much for your support! 😀

    December 15, 2021 at 11:40 pm #295981
    Skandha
    Participant

    @jd-marketing: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/euphony/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,

    Skandha

    December 16, 2021 at 11:36 pm #296015
    JD Marketing
    Participant

    I sure will, thank you once again!

    Is there a way to autoplay the video? Maybe a CSS code?

    It used to autoplay for the desktop version before and now it’s no longer autoplaying even for the desktop version.

    Thank you again!

    Best Regards.

    December 17, 2021 at 2:23 am #296081
    Skandha
    Participant

    @jd-marketing: Hello there,

    I am afraid using the free version of the plugin the sound is enabled and autoplay is disabled by default. To have the video autoplay you will need to upgrade to the pro version of the plugin. You can check out the additional-features available in the pro version of the theme.

    Kind Regards,

    Skandha

    December 18, 2021 at 3:57 am #296098
    JD Marketing
    Participant

    Got it 🙁

    Thank you anyway!

    December 18, 2021 at 4:00 am #296133
    Skandha
    Participant

    @jd-marketing: Let me know if you have anymore issues! 🙂

    Kind Regards,

    Skandha

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Viewing 8 posts - 1 through 8 (of 8 total)
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