Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 21, 2022 at 10:11 am #301849
    BALLISTE
    Participant

    Hi team,

    I have the theme Version: 3.1 and I would like tu update the theme with the last version. I have already paid for the new licence. BUT how can I do to update the licence without breaking my website and the modifications I have already done.

    Wordpress version 5.9.2

    Thanks

    Alexandra

    March 22, 2022 at 1:56 am #301884
    Skandha
    Participant

    @dlyscouleurs: Hello Alexandra,

    First you will need to activate the license key.
    For that,
    Go to => Dashboard => Appearance  => About Theme => License Tab => Enter your License Key => Save Changes => Activate License

    Then,

    Go to => Dashboard => Updates => Scroll down to Themes => Check Catch Fullscreen Pro => Update Themes.

    Let me know if you have any issues updating the theme.

    Kind Regards,
    Skandha

    March 23, 2022 at 12:32 am #301909
    BALLISTE
    Participant

    hi Skandha,

    Yes it is done and I still have problems.

    White page when Theme>Appearance>Personnalise

    and I can not add a new article => White page too

    March 23, 2022 at 12:36 am #301934
    Skandha
    Participant

    @dlyscouleurs: Hello Alexandra,

    I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

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