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  • #169202
    Jack7250
    Participant

    I have tested with file stored in WP Media AND stored at Amazon S3.
    Image widget in sidebar has image of document cover, with link to the file.
    Downloads fine on computer.
    On iOS device the image is displayed in the lightbox but the PDF does not download.
    Site: http://damesdugolfdurochat.fr/
    File: https://s3.us-east-2.amazonaws.com/cupexpublic/pdf/2019-Rules-Golf-FR.pdf

    #169233
    sapana
    Participant

    @jack7250: Hello jack I just checked your issue, this issue seems to be due to plugin so can you please post this in plugin support forum may be they can help you out!

    Kind Regards,
    Sapana

    #169272
    Jack7250
    Participant

    Hi Sapana,
    I don’t think you are correct. I think the problem is in the Catch Evolution theme.
    Do you have a sample site using Catch Evolution (or any Catch theme) with a file download link I can test?

    Which plugin do you think is causing the problem?

    Regards,
    Jack

    #169447
    sapana
    Participant

    @jack7250: Can you please contact Fancy Box Plugin regarding this issue, I inserted the PDF using that plugin and it does not work in my end also.

    Kind Regards,
    Sapana

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘PDF does not download on iOS devices’ is closed to new replies.