[galaxyglinda]

Hello,

I am still having problems with the Rock Star Pro theme, specifically with the menu bar and the news ticker. The site is located at https://skafish.com/new_2018/.

The menu bar is coming down over the news ticker, particularly on the iPad on mobile. Depending on the iPad model, it is happening in both vertical and horizontal view. I tried to adjust the position of the news ticker and it didn’t make a difference. Although I changed it back in the settings, it didn’t change. Now, the menu is covering the news ticker on the iPad, the chromebook and certain desktops.

The menu bar also cuts off part of the featured images I am using as headers on site pages.

So, I have several questions:

1. Can this theme be set to use the hamburger menu on all devices (including desktops) and how do I do that?

2. Is this problem with the news ticker a bug? When I went to change the position setting, the before slider or before content option box was empty. Even though I returned the the ticker to my original settings, the ticker will not go back to viewing normally. It is a problem if the ticker breaks everytime I change it, particularly as I will eventually be using a slider.

3. Can the news ticker be positioned below the featured image on the home page?

Thanks in advance.

[Skandha]

@galaxyglinda: Can you attach me screenshot of the issue you are having with menu in iPads?

To set the theme use hamburger menu for all devices
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

@media screen and (min-width:910px) {
	.site-header-menu {
		display:none;
	}
}
.menu-toggle {
	display:block !important;
}
.main-navigation .menu > li {
	float:none !important;
}
.menu.nav-menu li {
	border-top: 1px solid #666;
}

2. Yes that seems to be a little bug. That will be fixed soon.

3. If you want the News Ticket to show up below the featured image then you can set that particular image as the Header Image. This way you can show up the News Ticker below the Header Image.

Let me know if this helps you out!
Kind Regards,
Skandha

[galaxyglinda]

@skandha I added the code and it now shows the mobile menu box on all devices. It is not the hamburger icon I would have preferred, but it does keep everything from steping on the news ticker and featured image photos. 🙂

As far as the iPad screenshot, I don’t know how to attach a file here. You can, however, view the screenshot here: https://drive.google.com/file/d/1pSccZcGkFRctzQIs27koGEVRbbueq0fo/view?usp=sharing. This picture is in horizontal view on the iPad. On my device, the vertical view displayed just fine. On my son’s iPad pro, he had the opposite problem: It displayed on horizontal fine, but he had a problem on viewing it vertically (He didn’t send me a screenshot).

We are not using a header image; we are using a featured image on each page and there does not seem to be a way to change the ticker position using that option. As long as we have the munu issue fixed, the news ticker can stay where it is.

Question: Why will the posts page not accept a featured image on the the main posts excerts page without creating a child theme and customizing? (See discussion on the problem I have been having here: https://catchthemes.com/support-forum/topic/featured-image-not-displying-on-posts-page/).

Thank you for your help with this!

[Skandha]

@galaxyglinda: To have a hamburger menu icon instead of “Menu” text
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

#menu-toggle {
	visibility:hidden;
}
#menu-toggle::before {
	visibility:visible;
	content:'\f419';
	font-family:Genericons;
	color:#fff;
}

The menu covering the News Ticker issue seems to be solved after using the hamburger menu in the entire site.

Regarding the page post featured image issue. Wasn’t the latest theme update able to solve the issue?

Let me know if this helps you out!
Kind Regards,
Skandha

[galaxyglinda]

@skandha: Thank you for the hamburger icon code! Than works great.

Regarding the page post featured image issue, no, the latest theme updage did not fix it. If I use a featured image it will not show up. I was told by @sapana that I would need to do a child theme and have it customized to get it to work. I don;t know why.

From searching the support forum to answers to my problems with the theme, it seems like this feature is a popular request. That’s why it surprised me that I can’t do it.

Thanks again for all your help!

[Skandha]

@galaxyglinda: Hello there,
I will need to have a look at your site to debug the issue. For that I will need you WP admin credentials. I will contact you shortly by email.

Also please elaborate your issue so that It will be helpful for me to debug it.
Kind Regards,
Skandha

[Skandha]

@galaxyglinda: Hello Glinda,
I have made few changes to your site. Please check it and let me know if this resolves the issue.

Kind Regards,
Skandha

[galaxyglinda]

No. This is exactly the look we DON”T want. None of the pages look correct now. Some of the images are pushed up and on others the pictures are doubled. Different pages have different sized pictures. It is very inconsistent and definitely a problem for the look we were trying to create.

Can you please change it back to the way it was? I appreciate your efforts, but this won’t work for us.

Thanks.

[Skandha]

@galaxyglinda: Hello there,
I have created a child theme and once again made a few change. Can you please check if this is what you want? I will revert the changes if you don’t it this way.

Kind Regards,
Skandha

[galaxyglinda]

@Skandha No, this is not what we want. It is still displaying inconsistently from page to page. Please entirely revert the changes you’ve made.

I really appreciate the effort you have put in to this. Thank you.

[Skandha]

@galaxyglinda: Hello Glinda,
I have entirely reverted the changes I had made.
I am sorry maybe I am just not able to understand your requirement. Could you once a again explain me the issue so that we could start again?

Kind Regards,
Skandha

[galaxyglinda]

@skandha At this point, we are going to leave this where it is. I appreciate all your effort trying to fix this. Thank you.

[Skandha]

@galaxyglinda: Hello Glinda,
Do let me know if you have anymore issues. Have a good day! 🙂

KInd Regards,
Skandha

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