[Gail Crawford]

Header video is from a youtube link, but when I press pause, the pause button gets stuck and won’t allow me to press play. Have to go to a different page and come back. is this normal and intended?

[Skandha]

@gailamoy: Hello there,
Can you please post in your site URL so that I can look into the issue?

Kind Regards,
Skandha

[Gail Crawford]

mrvegasmusic.com however the site is currently in maintenance mode. Is there something I should do to help you view it?

[Skandha]

@gailamoy: Hello there,
Can you please remove the maintenance mode so that I can quickly view the issue and try solving it for you?

Kind Regards,
Skandha

[Gail Crawford]

the website is live now. please take a look

[Skandha]

@gailamoy: Hello there,
Can you try deactivating all your plugins and check if the play/pause button works fine?

Let me know if the issue persists!
Kind Regards,
Skandha

[Gail Crawford]

it really did work. I should be able to activate all the plug in again and it should stay working correct?

[Skandha]

@gailamoy: Hello there,
Looks like one of the plugin that you are using is causing the Header Video Play/Pause button issue. Please activate all the plugin one by one to see which plugin is the culprit.

Let me know if this works out!
Kind Regards,
Skandha

[Author]

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