[Saul]

Hi, I installed contact form 7 and tried to get it work but all that my page shows is a shortcode for the form. Please visit this like: http://redanconsults.com/contact-us/ to see what I mean. Can someone help? I am using the Catch Kathmandu Free WordPress theme.

[Sakin]

@Saul: In your page text editor, I guess you must have paste the shortcode in Visual mode. For all shortcode, you need to paste it in Text mode. See what I mean the text mode in this screenshot http://www.pinterest.com/pin/548594798332210926/

[Saul]

Hi Sakin, I use the Text mode to paste the shortcode but it does not work.

[Sakin]

Hi Saul,

I check in your site in detail but I don’t see Contact Form 7 plugin in activate mode as I don’t find contact form 7 CSS and JS files. So, can you go to “Plugins => Install Plugins” and check it Contact Form 7 in in “Inactive” Mode. If so then you need to active it.

Regards,
Sakin

[Saul]

The plugin has been active and is still active.

[Sakin]

Hi Saul,

This is strange as Contact Form 7 is compatible with our themes. We are using it, see this form http://catchthemes.com/demo/catch-kathmandu/contact-us/ . Maybe it’s issue with other plugin or your system. But I will not be able to find it without the access. So, I will email you and then you can reply me there.

Regards,
Sakin

[Sakin]

Hi Saul,

Thanks for the access. There was issue with your WordPress Address (URL) in “Settings => General” where you have added it as http://redanconsults.com/wp and then I change it to http://redanconsults.com and it’s working fine.

Regards,
Sakin

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