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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • October 21, 2019 at 4:02 pm #186706
    joanne.akiko
    Participant

    My website works perfectly on desktop, however, on a mobile device, the menu appears as the blue default WordPress menu. At the bottom of the page on mobile, there is a footer that says “View full site” once that is clicked the site appears how it should. Is it possible to have the default on Mobile be the full site?

    Thank you!

    October 21, 2019 at 11:45 pm #186731
    Skandha
    Participant

    @joanne-akiko: Hello there,
    Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    November 5, 2019 at 11:00 pm #224791
    joanne.akiko
    Participant

    My apologies, the url is here

    November 5, 2019 at 11:42 pm #224792
    Skandha
    Participant

    @joanne-akiko: Hello there,
    You seem to have activated Jetpack’s Mobile Theme Module. Please deactivate it and let me know if this resolves your issue.

    Kind Regards,
    Skandha

    November 6, 2019 at 10:08 pm #224951
    joanne.akiko
    Participant

    Perfect! Thank you!

    November 6, 2019 at 10:45 pm #224970
    Skandha
    Participant

    @joanne-akiko: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/catch-fullscreen/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    December 14, 2019 at 10:00 am #230007
    gralaque
    Participant

    @Skandha

    Hi, similar problem here:

    http://www.manslaughter.pl

    Menu works partly on mobile. When you load the site and click on menu then only part of it visible. When you scroll page down on mobile and click menu again, then it is working properly

    Just in case I deactivated jetpack

    Thanks in advance

    December 15, 2019 at 2:40 am #230101
    tikaram
    Participant

    @gralaque: I checked your site on a mobile device and I don’t seem to find the issue. Can you please let me know the mobile device that you have used to view the site so that I can assist you resolve the issue.

    Regards,
    Tikaram

    December 15, 2019 at 8:29 am #230125
    gralaque
    Participant

    @tikaram
    Huawei p30 pro

    December 15, 2019 at 8:31 am #230126
    gralaque
    Participant

    @tikaram
    I found that this issue is on Opera, on other browsers seek to work fine

    December 16, 2019 at 12:12 am #230192
    tikaram
    Participant

    @gralaque: You will need to allow your site to load fully before clicking on the menu. Since the height is determined by script and the css is generated inline. If you click on the the menu before the site is fully loaded you will see the issue but actually it’s not an issue as every site is ready only after the site is fully loaded. I have checked the site using opera browser as well.

    Regards,
    Tikaram

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