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  • September 23, 2019 at 11:28 am #184237
    Carey
    Participant

    software version 12.4.1

    I just received news that welcome.smls.org does not have a menu that drops down when using landscape mode on 6th Generation iPad Air 2. (It is a classroom of children with these iPads and none of them work.) I have tried it with an android tablet, an iPad mini (first generation), and a Galaxy S9 with no issues.

    Any ideas?

    Thank you

    September 23, 2019 at 11:53 pm #184263
    Skandha
    Participant

    @cjcjcreativedesign-com: Hello there,
    You seem to be using an old version of the theme. Can you please update the theme to the latest version and check if the issue persists?

    Kind Regards,
    Skandha

    September 27, 2019 at 2:57 pm #184593
    Carey
    Participant

    Thank you. I updated the both the theme and WordPress.

    The issue persists for those using landscape mode on 6th Generation iPad Air 2:
    “The menu will flash down for a second, but no matter what we try, it won’t stay down long enough to navigate.”

    October 2, 2019 at 7:18 am #184939
    Skandha
    Participant

    @cjcjcreativedesign-com: Hello there,
    Can you please attach me a screenshot of how it is showing up in the landscape mode of iPad Air 2?

    Kind Regards,
    Skandha

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  • The topic ‘Menu doesn't display in landscape mode on 6th Generation iPad Air 2’ is closed to new replies.