Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #238150
    blangevin
    Participant

    Hi,

    I’m having an issue with the Instagram widget. I’ve tried removing it and adding it back in, but no luck.

    http://www.mercyandmain.com

    Thanks,
    Brian

    #238183
    Skandha
    Participant

    @blangevin: Hello Brian,
    I used the same widget and the same username in my localsite the images seems to be showing up fine. I will need to look into your site to debug the issue. I will contact you shortly by email.

    Kind Regards,
    Skandha

    #239580
    bcrick
    Participant

    I am having the same issue with the instagram widget on my website and have tried inserting multiple different instagram accounts. This seems to be a theme issue.

    I also have updated to the most recent version of the catch adaptive pro theme (version 2.7.3)

    my site is http://www.gatewaycm.ca

    Thanks

    #239581
    bcrick
    Participant

    Using a # seems to work, its linking it to an actual account (@gatewaypg) that is not working

    #239641
    Skandha
    Participant

    @bcrick: Hello there,
    I checked your site and the Instagram widget seems to be working fine. Are you still having the issue?

    Kind Regards,
    Skandha

    #241191
    piter seil
    Participant

    I’m having the same issue with instagram widget.
    “Instagram has returned invalid data.”

    my site is:
    http://www.piterseil.com

    #241594
    Skandha
    Participant

    @piter-seil: Hello there,
    I have replied to your on your latest support topic.
    https://catchthemes.com/support-forum/topic/widget-instagram-error/

    Kind Regards,
    Skandha

    #243273
    bcrick
    Participant

    Like i said, using a hashtag works, its linking it to a user account that is not working.

    #243274
    bcrick
    Participant

    Please take another look. It is not currently working still.

    #243330
    Skandha
    Participant

    @bcrick: Hello there,
    I will need to look into your site to debug the issue. I will contact you shortly by email.

    Kind Regards,
    Skandha

Viewing 10 posts - 1 through 10 (of 10 total)
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