[Danielle]

I was using Kathmandu and in the customise section it had a button “Update to Pro” which I clicked and paid for update. But it hasn’t change to pro. I’ve tried uploading the pro version and updating to it, but then I lose all my customisations. What is the solution?

[Skandha]

@cooroy: Hello there,
All your customization should automatically be retained when you upgrade to pro. I will need to look into your site to debug the issue.
I have sent you an email. Please check your inbox as well as the spam folder.

Kind Regards,
Skandha

[Author]

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