[박영종]

i was buy this theme.

header media is ok on pc version.

but i can’t use on mobile version.

plz help me. i wanna use header media on mobile and pc.

[Skandha]

@youngjong-park: Hello there,

Can you please post in your site URL so that I can look into the issue?

Kind Regards,

Skandha

[박영종]

http://newtrodynamic.com/

this is my site. check it plz.

[Skandha]

@youngjong-park: Hello there,

Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

@media screen and (max-width: 900px) {
.custom-header-media {
min-height: unset !important;
}
.wp-custom-header video {
object-fit: unset !important;
min-height: unset !important;
}
}

Let me know if this works out!

Kind Regards,

Skandha

[박영종]

thx for your answer.

but i can’t see header media on mobile.

PC screenshot <–

Mobile1 screenshot <–

Mobile2 screenshot <–

[Skandha]

@youngjong-park: Hello there,

The Header Video not showing up on screen size below 900px width is a Default WordPress Feature. To have Header Video on mobile devices as well you will need to use our Header Enhancement Plugin.

Let me know if this works out!

Kind Regards,

Skandha

[박영종]

thx for your answer.

It’s all ok.

[Skandha]

@youngjong-park: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/scapeshot/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,

Skandha

[박영종]

Of course, I feel obligated to leave a review for your sincere support.

And i have one more question.

I want the video file of header media to be applied to mobile and PC versions based on the width.
Can you tell me how to apply the stylesheet?

[Skandha]

@youngjong-park: Hello there,

Do you mean to have separate video files for mobile and PC version?

Kind Regards,

Skandha

[박영종]

With one file, the horizontal width is displayed in full screen, and the vertical width is variable.

[Skandha]

@youngjong-park: Hello there,

I am afraid that is not possible.

Kind Regards,

Skandha

[Author]

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