[catwingz]

Hi,

We have 12 slides in the slider, but there are 24 pagination dots. When it plays it appears to be skipping the last 12, hopping back to the first. If someone clicks on one of the dots in the second batch of dots it causes the slider to disappear, seemingly dropping lower on the page. What can be done to remove the second batch of dots? They are misleading and disruptive.

Thank you

[Mahesh]

@catwingz: Please post in your site url.

Regards,
Mahesh

[catwingz]

temporary url

[catwingz]

Hi Mahesh,

Would it help if I gave you a login?

Thank you

[catwingz]

Also, is there a way to make it so the theme can update automatically. Or is the only way to come here to download it and then manually update it?

[Mahesh]

@catwingz: Yes sure, we’ll contact you through an email shortly. For updates, you’ll need to download and update it manually.

Regards,
Mahesh

[Mahesh]

@catwingz: Please try disabling all the plugin and check if that solves the issue. Please update the themes to the latest version.
Let me know if the problem persists.

Regards,
Mahesh

[catwingz]

Hi Mahesh,

Updating the theme didn’t help, but it turns out that the Easy Testimonials plugin is the cause of the problem. I haven’t used that one before. I will try taking it up with their support. Can you make any suggestions to relay to them?

thank you

[Mahesh]

@catwingz: Some plugins do cause conflicts that results in theme functionality. Talking to the plugin support would the the better option for you. Let me know if any issues.

Regards,
Mahesh

[catwingz]

Mahesh,

The plugin author said that both the plugin and your theme use the Cycle2 javascript library. Thankfully he has a built-in control to turn this off in the plugin. Problem solved.

Thanks again

[Mahesh]

@catwingz: Glad to know that your issue is resolved. Have a nice day!

Regards,
Mahesh

[Author]

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