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  • #114671
    Nick Hall
    Participant

    Please help,
    I’ve just bought this theme but the slider images are not displaying correctly on my site http://www.realitycoaching.co.uk. I have looked at the instructions, which states the image should be 1920×514 but the images, when displayed on my laptop, are always cut off on the right hand side. Also neither my phone or tablet can display the images correctly. So it looks like this theme is broken and I don’t seem to be the only one experiencing issues.

    https://catchthemes.com/support-forum/topic/featured-slider-image-not-responsive/

    I also own Adventurous pro and have had no issues with the slider images on this.

    How can I customize the slider image size so it is displayed correctly?

    Thanks

    #114689
    Pratik
    Participant

    Hi @technick,

    Clean Business Pro slider uses a full width slider. That is, the image is set as background of the div rather than a different image tag. What this does is not allow the longer images to be viewed fully on mobiles because mobiles are portrait and laptops are landscape. You can check out twentyseventeen default theme, which has same issue.

    There is a mistake in our theme instructions, so I apologize for that, the image size should be 1920×1280. If you try that image, it should solve your problem, although just a bit of image will be cut on mobile view due to background implementation.

    There are a few options you can do,

    1. Try 1920×1280 image size or even longer( nearly 1:1 ratio or 1920×1920)

    2. We can try and focus on a part of image via custom css like center of left or right(currently focused on left)

    3. Best option I can see is using a different theme: Parallax Frame Pro theme. Checkout its demo at https://catchthemes.com/demo/parallax-frame/. You can email sales at https://catchthemes.com/contact-us/ and they should swap out the theme.

    Regards,
    Pratik

    #114804
    Nick Hall
    Participant

    Thanks for your advice Pratik.

    I am still having issues with the images, so I’m going to follow your suggestion and switch to Parallax Frame Pro.

    Kind regards, Nick

Viewing 3 posts - 1 through 3 (of 3 total)
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