Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 29, 2018 at 4:30 pm #130713
    taifoon
    Participant

    Hello,

    It seams that after updating to Catch responsive pro, some featured images got cut from top and bottom. How can i fix it? Or maybe i can set some cutting options somewhere?

    Best regards,
    Valdemaras Mockus

    PS page jomm.lt

    January 29, 2018 at 7:00 pm #130719
    santirmontero
    Participant

    I have the same problem since the last update.

    My website is huertodelosolivos.org

    Thank you,
    Santiago.

    January 30, 2018 at 3:06 am #130738
    tikaram
    Participant

    @taifoon : If you have upgraded from free to Pro please try using the regenerate thumbnail plugin to regenerate thumbnails. Follow this link to know more about image size to be used for different sections.

    Featured Image size :
    Width: 860px
    Height: 484px

    Let me know if you have any more issues.

    Regards,
    Tikaram

    January 30, 2018 at 3:42 am #130740
    tikaram
    Participant

    @santirmontero : Please try deactivating all plugins and follow this link to know more about plugin conflict with our themes. If the problem still persist after deactivating all plugins please let me know.

    Regards,
    Tikaram

    January 30, 2018 at 5:35 am #130750
    taifoon
    Participant

    Hello @tikaram,

    I regenerated thubnails, but i still don’t like the result 🙂 If, i see it right for landscape images size is 860Ă—484, but for square or portrait – diferent. How can they be same size? Or is it possible to turn of resizing?

    Best regards,
    Valdemaras Mockus

    January 30, 2018 at 12:34 pm #130773
    santirmontero
    Participant

    Hi Tikaram,
    Thank you for your answer.

    Unfortunately I tried following the steps you told me and the problem persists.
    Any suggestions? The website is huertodelosolivos.org

    Thank you,
    Santiago.

    January 31, 2018 at 5:45 am #130828
    tikaram
    Participant

    @taifoon : Your featured images size should maintain aspect ratio of 16:9 for them to display properly in the layout you selected. Please make sure that the images you have uploaded on your site for featured image maintain the defined aspect ratio because the image thumbnail cannot be generated as square for your selected layout.

    Regards,
    Tikaram

    January 31, 2018 at 5:55 am #130829
    tikaram
    Participant

    @santirmontero : Please try doing a fresh installation of the theme. Let me know if the problem still persist.

    Regards,
    Tikaram

    February 2, 2018 at 8:07 am #130971
    santirmontero
    Participant

    Hi Tikaram,
    I tried reinstalling the theme and now it works OK.

    Thank you for your help!

    Kind regards,
    Santiago.

    February 5, 2018 at 12:01 am #131098
    tikaram
    Participant

    @santirmontero : Glad to know that the issue has been resolved. Have a good day.

    Regards,
    Tikaram

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Viewing 10 posts - 1 through 10 (of 10 total)
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