Viewing 4 posts - 1 through 4 (of 4 total)
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  • #180432
    catwingz
    Participant

    Hi,

    I am trying out this theme and find that even though three featured content items have been created, and three specified in the customizer, the three items aren’t showing up to be selected. I had this problem with another theme and don’t know what the cause was as one of you logged in to resolve it. The site is hidden behind a ‘coming soon’ plugin. how can I fix this?

    Thank you

    #180435
    Skandha
    Participant

    @catwingz: I checked for the issue at my end but the Featured Content section seems to be showing up fine. I will need to login to your site to debug the issue. For that I will need your WP Admin Credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

    #180485
    catwingz
    Participant

    Hi, I figured out what I was missing. I suggest that since so many of your themes are now intended to include the Essential Content Types plugin, it would help a lot of people to get more use out of it if the relationships between it and Featured Content, etc. were better explained. I created the featured content items but missed that there was another step required to make them available in the Customizer. I suspect there are other things like this which could trip people up.

    Thanks

    #180500
    Skandha
    Participant

    @catwingz: Hello there,
    You have included that in our theme instructions. Please check it out. 🙂

    Kind Regards,
    Skandha

Viewing 4 posts - 1 through 4 (of 4 total)
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