[luismarioochoa]

Hello,

I have transferred the website to Full Frame Pro but Blog page gives me Fatal error in most of the blogs:

http://destinationvows.ca/blog/

This is the kid of fatatl error I am experiencing:

Fatal error: Call to undefined function get_field_object() in /nfs/c05/h06/mnt/77425/domains/destinationvows.ca/html/wp-content/themes/full-frame_child-theme/single-specialist.php on line 27

Please help.

Thank you!

Luis

[Mahesh]

@luismarioochoa: You are using child theme, please try using parent theme, and check if the issue persist. If not, the issue is within the child theme.

Regards,
Mahesh

[luismarioochoa]

Mahesh,

It does not happen in the Parent Theme and I am not happy because I am back at square one.

Feature Slider==>Select Slider Type==>Featured Image Slider, says “Check To Disable Read More Text”, but even though this shows up in the Feature Image Slider Customization section , IT DOES NOT WORK and I NEED IT TO WORK. I need a READ MORE link as per in the ChildTheme or better yet, a Read More button.

Sangeeta @CatchThemes, kindly did a temporary fix by adding some code in the ChildTheme, so that the Feature Image would have a Read More Link.

Now things are not working in the ChildTheme Blog the way they should, you rightly tell me that it is because I am using the Child Theme, I switch, posts display correctly in parent theme, but I cannot use the parent theme (as I would love to), because the Feature Image Slider does not do what the theme says it does which was the main reason why I purchased this theme: Feature Slider With a Read More Link), it simply does not work, worse even, the Content Box is not even clickable!

I was told by Sangeeta that this issue was going to be resolved in a next update, I updated but nothing was done to it. That was months ago. I need a solution ASAP. I am not happy.

Luis

[Mahesh]

@luismarioochoa: Seems like you are missing a plugin. Please install and activate following plugin and check if it resolves the issue.
https://wordpress.org/plugins/advanced-custom-fields/

Regards,
Mahesh

[luismarioochoa]

Mahesh,

I am not longer using Advance Custom Fields, I don’t need it, so that plugin has been disabled.

The MAIN REASON why I purchased this theme, was because I needed a Full Frame Slider with a Read More button on it. I contacted Catch Themes and Sangeeta recommended this particular theme that disappointingly has not to worked as promised. I have the email exchanges with Sangeeta from April 27 at 12:32AM and this was what he replied:

“Hello Luis, Thanks for your feedback to Full Frame Pro Theme. We will check that on how we can implement that. Looks like there is no Read More only in Featured Image Slider. In Full Frame Pro, if you choose Featured Post Slider or Featured Category Slider or Featured Page Slider. Then it shows Read More”

Then on June 25 at 1:01 AM, Sangeeta wrote:

“Hello Luis,

Sorry that you are not satisfied with and we will add that Read More link in new version update…so you need to create child theme and edit the function fullframe_page_slider(). I have attached the child theme, you can upload it just like installing new theme, or you can just send me your URL and temporary admin access and then I can install that for you” I sent Sangeeta my login and he uploaded the ChildTheme with the code so that the Featured Image Slider would have a Read More Link. I was happy until the Blog starting to show Fatal Errors.

There has been a new update since then and what Sangeeta said it was going to be corrected.

Now the Child Theme has Blog display Fatal Errors that I don’t know how to resolve and I cannot use the Parent Theme because there is no Read More button or link ONLY on Featured Image Slider even though it can be checked to “disable the Read More Text” which it is a bad joke because it does not work either way!

I am very frustrated and disappointed at Catch Theme. Please resolve this issue ASAP, it is a Catch Theme problem affecting a client that has purchased four themes from you, so please do something about it.

I look forward to hearing from you with a solution ASAP.

Thanks.

Luis

[Mahesh]

@luismarioochoa: Can you please share your child theme’s single-specialist.php or the code within so that I can help you further. And have you made any changes afterwards Sangeeta uploaded the theme for you?

Regards,
Mahesh

[luismarioochoa]

Mahesh, I don’t even know how to get there. Sangeeta should have our WP site login. When you are there, maybe you can erase that file for good or anything that has to do with Advanced Custom Fields, because we are not using anything like that anymore and we disabled Advanced Custom Fields, the only reason we have not erased the plugin is because we had to pay for it, but we don’t need it. Those who created the previous website, installed who knows what in Full Frame Child but we are not longer using their services, they had hidden the Blog Page, because obviously it was a mess, but we need back so we enabled, ACF is probably what is affecting many things we notice in the Blog and other pages that used the complicated plugin. Ideally we would love to use the Parent Theme, but you guys have to correct the issue with the Featured Image Slider that is the only one that has no Read More Text even thought it shows that it can be enabled or disabled. That’s a major issue that I was promised it would be corrected in a next update but two updates have come and nothing, it is very frustrating. Please help.

[Mahesh]

@luismarioochoa: I checked your site, it seems you previously were using Advanced Custom Fields plugin for to add phone, websites etc. but now you are saying you don’t need it anymore. But in the codes, the variables still exists that looks for phone, websites from Advanced Custom Field plugin. This is what causing the issue. Remove the code and you’ll be good to go.
And other issue, what actually do you mean to have Read More in slider, can you please clarify more?
And the last on about data loss in parent theme. If you have modified the settings using child theme, it will only remain there, not in parent theme. That means whenever you switch back to parent theme, the settings are set back to defaults as if the were unmodified. So you’ll need to think on whether to use child theme or parent theme before hand.
Let me know further.

Regards,
Mahesh

[luismarioochoa]

Mahesh,

You asked me for my login info and I thought you were going to help me by getting rig of anything related to Advance Custom Fields, but sadly you did not. Since I am not qualified to pinpoint the problem by myself, my only choice is to erase the current child theme and create a new one, but Catch Themes MUST put back the code that Sangeeta inserted so that my Featured Image Sliders have a working Read More link on them and not the falsely advertised “Check to disable Read More text”. I would need this done ASAP. Please advice. This recommened by Catch Theme Theme, is causing me a lot of grieve already, VERY DISAPPOINTED.

[luismarioochoa]

Dear Mahesh,

Thank you very much for correcting the issue. Can go ahead and erase the Child Theme and if the upcoming update will remove your fix in the Parent Theme? If yes, maybe I should create a new Child Theme just to be safe. Please advice. Thanks again.

LMO

[Mahesh]

@luismarioochoa: Which slider type do you use in your site? Read More text appears on Posts, Page and Categories Slider type.
Let me know further.

Regards,
Mahesh

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