[Jyotirmoy Dey]

Hi, I am facing an issue from day one that is when in checkout when I press the place order/make payment button it takes atleast 4-5 significant seconds then it starts loading. This is the error i can catch on console

?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
g @ ?v=2.0:6
T @ ?v=2.0:6
j @ ?v=2.0:6

Any help appreciated. Thanks

[Skandha]

@jyo: Hello there,
Can you try deactivating all the plugins except woocommerce and check if the issue is resolved?

Let me know if the issue persists!
Kind Regards,
Skandha

[Jyotirmoy Dey]

Hi, yes i have already done that. This was a problem from day 1 and i was expecting it to be solved through your updates, but since it still persists i had to bring it here.

[Skandha]

@jyo: Hello there,
Can you please try contacting your web server regarding this as this seems to be a server issue rather than a theme issue?

Let me know if you are able to resolve the issue?
Kind Regards,
Skandha

[Jyotirmoy Dey]

Hi, I haven’t solved this issue. Perhaps it’s a server issue, I need to check. But I have some other query where in my rich snippet is throwing errors. I have attached the screenshot Please suggest.

Regards

[Jyotirmoy Dey]

[Skandha]

@jyo: Hello there,
You seem to be using Contact Info widget. Can you please let me know which plugin you are using for that widget?

Kind Regards,
Skandha

[Jyotirmoy Dey]

Contact form 7 and Jetpack

[Skandha]

@jyo: Hello there,
I suggest you to contact Jetpack plugin support regarding this issue as the widget seems to be coming from the Jetpack plugin.

Kind Regards,
Skandha

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