color picker does not show up

This topic has 4 replies, 2 voices, and was last updated 10 years, 6 months ago by Sakin.

Viewing 5 posts - 1 through 5 (of 5 total)

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May 6, 2014 at 9:53 pm #29259

valerie
Member

I created a new site using Catch Everest Pro version 2.1.1. In the section of the theme menu where you can choose all the colors, the color picker does not show up. In other websites I have used the older versions of Catch Everest Pro and it works fine.

Thank you for your help.

Valerie

May 6, 2014 at 10:48 pm #29266

Sakin
Keymaster

@valerie: The latest version of Catch Everest Pro in version 2.2 and when I check in our server. It is working fine. Can you check in and if this is not working then I need to check in detail in your server. So, let me know it.

May 6, 2014 at 11:24 pm #29271

valerie
Member

Hi,

I checked my version and I am using Catch Everest Pro Version 2.2. It is hosted by FSIWebs on a Linux server and the Platform: CentOS. I had no problems during the installation of WordPress or Catch Everest Pro. I don’t know where to check to see if there is a problem on the server end.

Valerie

May 6, 2014 at 11:30 pm #29274

Sakin
Keymaster

@valerie: Ok I will send you email.

May 7, 2014 at 9:58 am #29384

Sakin
Keymaster

@valerie: Thanks for the access. I found the issue is with out dated MOD_SECURITY core ruleset, more information https://github.com/SpiderLabs/owasp-modsecurity-crs/blob/master/CHANGES#L363

This rule blocked our jQuery.cookie.js/jQuery.cookie.min.js scripts

If you can contact your hosing server support server and tell them to update. Then this problem will be solved automatically.

For now, I have build child theme where I have renamed cookie. But after your server update is MOD_SECURITY, you don’t need this child theme.
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